Hi, I seem to recall some similar problem years ago. Afraid I don't recall what the final solution was. In the meantime if you need to get those images out now, just bring up each one for vieewing, and then export them (think there is a "Save As" option). The USA tech support has always been pretty good to me, do you have a number you can reach yours? Best of luck, please post what final resolution you end up with. Regards, -j From: Lisa Breayley <Lisa.Breayley@xxxxxxxxxxxxxxxx> To: "optimal@xxxxxxxxxxxxx" <optimal@xxxxxxxxxxxxx> Sent: Wednesday, September 21, 2011 12:45 AM Subject: [optimal] Imagenet "Copy" function Hi, I'm trying to copy some image to another folder in Imagenet. I'm using the "Copy/Delete Images" box. However, every time I try to copy these images across, it tells me it cannot be done as Imagenet cannot find the correct tif files. That's interesting, cause the files are saved as jpg. I've looked at the archive disk they are on - jpg, checked the history file - all listed as jpg. These are research images, so I need to move them across and de-identify them. Any thoughts? L.M.Breayley Senior Photographer MedPIC The Royal Victorian Eye and Ear Hospital 32 Gisborne Street East Melbourne, Victoria 3002 Ph 61-3-9929 8335 Fax 61-3-9929 8217 www.eyeandear.org.au ______________________________________________________________________ Attention: The information in this e-mail message may be confidential, and may also be subject to legal privilege, public interest or legal professional privilege. If you are not the intended recipient, any use, disclosure or copying of this e-mail is unauthorised. If you have received this message in error, please contact the sender. This footnote also confirms that this email message has been checked for the presence of computer viruses. The Royal Victorian Eye and Ear Hospital however does not warrant the message is free of viruses. It is recommended as a prudent business practice the recipient perform a virus scan of any message received. ______________________________________________________________________