Tom, Sounds like the drive might be corrupted. Can you please call our support line at 1 800 676 0043? That way someone can help out right away. Thanks Jonathan Shankle Sent from my iPhone On Nov 8, 2013, at 1:33 PM, Tom Steele <TSteele@xxxxxxxxxxxxxx> wrote: Everyone, Escalon system (MRP), D drive (mirror) for archived volumes has 3 times now in the last month disappeared. Upon reboot, hardware is working fine and D drive is back and working great for archiving. Would this be a motherboard or drive problem? My thoughts are to replace the hard drive while it’s still accessible and just transfer everything to a newer drive. Thank You, Tom Steele, CRA Midwest Eye Institute 200 West 103rd Street Indianapolis, Indiana 46290 317.817.1018 tsteele@xxxxxxxxxxxxxx *CONFIDENTIALITY NOTICE:* This message is intended only for the use of the individual or entity to which it is addressed and may contain information that is confidential and/or privileged. If the reader of this message is not the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by telephone and return the original message to us at the above email address *From:* optimal-bounce@xxxxxxxxxxxxx [mailto:optimal-bounce@xxxxxxxxxxxxx<optimal-bounce@xxxxxxxxxxxxx>] *On Behalf Of *M Gerkovich *Sent:* Friday, November 08, 2013 12:15 PM *To:* optimal@xxxxxxxxxxxxx *Subject:* [optimal] Re: Default Stratus password? A hard reboot soles the problem. Thanks for the help! On Nov 8, 2013 10:45 AM, "M Gerkovich" <eyedude49@xxxxxxxxx> wrote: Didn't get to try it yet. I'm 15 minutes away from there On Nov 8, 2013 10:21 AM, "Eric Kegley" <ekegley@xxxxxxxxxxxxxxxxx> wrote: *Did you try tomography?* *Thanks,* *EK* *<image001.png>Eric Kegley, CRA, COA* *Director of Ophthalmic Imaging* *Retina Consultants of Houston* *6560 Fannin St., Suite 750* *Houston, TX 77030* *Main 713 524-3434 <713%20524-3434>* *Fax 713 524-3220* *www.houstonretina.com* <http://www.houstonretina.com/> *www.facebook.com/RetinaConsultantsofHouston*<http://www.facebook.com/RetinaConsultantsofHouston> ------------------------------ *From:* optimal-bounce@xxxxxxxxxxxxx [mailto:optimal-bounce@xxxxxxxxxxxxx] *On Behalf Of *M Gerkovich *Sent:* Friday, November 08, 2013 10:04 AM *To:* optimal@xxxxxxxxxxxxx *Subject:* [optimal] Re: Default Stratus password? They tried that but it didn't work unfortunately. Thanks. Did you try just continuing without entering a password? If no password is set, it should be able to be bypass by selecting the default username and pressing enter. Brice Critser On Nov 8, 2013, at 9:29 AM, M Gerkovich <eyedude49@xxxxxxxxx> wrote: One on my clinics OCT is asking for a password where it never did before. Any suggestions ? Thanks!