Today's survey update May 11 2006

  • From: Catherine Thomas <braille@xxxxxxxxx>
  • To: optacon-l@xxxxxxxxxxxxx
  • Date: Thu, 11 May 2006 12:05:16 -0400 (EDT)

OTHER CORESPONDENCE
We got two communications yesterday that would interest eveyone. The first 
was from Fred Stam in Canada re Optacon repair. I will post this as-is in 
a separate message.
The second letter was from American Ribbon and Toner. You remember I 
posted information about them last week. They have the ribbons available 
for the Smith-Corona 2200 as well as most other typewriters, printers and 
copy machines. They also have a recent policy of a minimum order of 
$100.00. I wrote to them in protest about this. Nobody I know needs 
$100.00 worth of ribbons and cartridges at once.
The reply I received expressed a willingness to look at my suggestion 
which was to have customers with small orders pay an extra handling 
charge. They were also very willing to waive the minimum for me and 
members of my group. I wrote back thanking them and asking to communicate 
directly with the sales manager. I explained that we are all over the 
world and that we could not order as a group because the shipping 
destinations are all different. I am waiting for a response. I'll keep you 
posted. The reason I am bothering with this is that American Ribbon and 
Toner does carry a lot of products and they guarantee them for a year.
WHY ARE WE DOING THESE SURVEYS?
The two excerpts below will answer that question. Interestingly, the first 
quote came in response to the second survey. The Information from the 
reparier in Canada will be in another message. The quotes are below.
Subject: Optacon Survey
I have used an Optacon practically since its
inception, and I wouldn't be without it!  I only wish
that I could be certain of getting a new and/or
refurbished one when the two working ones I have, now,
go out.  I am aware of and have used the services of
the optacon repair person in the Los Angeles area, but
he, too, is limited in what he can do, depending upon
parts needed, etc.  I use my optacon at work to check
printed documents, to make sure documents are in
page-number order and to read office memoranda.  I use
another optacon at home for mail (yes, I am able to
determine what's junk and what isn't) sign things,
check my home grocery delivery order, check documents
that I have printed out from the computer, read
package labels and invoices and instruction manuals. 
I can even use it, to a limited extent, to figure out
diagrams and simple maps.  I have read books, as well,
and newspaper articles, though, as pointed out in your
explanation, the other uses are more practical and
ongoing.  My only request, should a newer version
(please, please, please) come out, would be to find a
way to reduce the buzzing noise.  That is somewhat of
a distraction to my coworkers.
Thanks for putting out the survey.  Let's hope we can
demonstrate a need and a definite wish for resuming
production.
----------
Second Quote

Because of its noise, I never use it to locate books in my local
library.
My experience with the Optacon would be pretty much all positive. It's the 
greatest graphical user interface ever invented, and a
whole generation is lost entirely because they don't know how to use it.
----------
End of quotes.

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-Catherine Thomas
braille@xxxxxxxxx                     /

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  • » Today's survey update May 11 2006