Our Agency is looking into Instant Messaging and we are wondering what products are being used and how they are managed. Any insight into policy decisions which were involved would also be appreciated. I will collate the responses and distribute the document to any who are interested. Our questions are: * What solution did you choose? * Is it integrated with your email system (GAL) or Active Directory? * How much management (both human and system) is involved? Do you delegate user/group creation? * Are you retaining messages for e-discovery and if so, for how long? * What features are you implementing? - Favorite features - Features that cause issues Dan Palacios Dept. of Consumer and Business Services IMD Network Team 503-947-7060 ----------------------------------------------------------------------------- Posted to the Oregon Association of Government I.T. Management List (OAGITM) OAGITM ListServ homepage: //www.freelists.org/list/oagitm To post to the list, send email to: oagitm@xxxxxxxxxxxxx To unsubscribe, send email to oagitm-request@xxxxxxxxxxxxx with "unsubscribe" in the Subject To view list archives, visit: //www.freelists.org/archive/oagitm For general ListServ help, visit: //www.freelists.org/help -----------------------------------------------------------------------------