thanks, a very helpful tip. BTW, since I last posted I have tried again with Firefox and I am pleased to say that the links are working with it. What is more the Independent loaded correctly this time. So all in all I am a lot happier than I was this morning Pete From: Alice Pennington Sent: Monday, May 5, 2014 5:22 PM To: ntnm@xxxxxxxxxxxxx Subject: [ntnm] Re: Going from bad to worse My advice to solve that would be to look through the contents list and search for the text of the heading as the next likely occurrence will be the title of the article. For example, I wanted to read an article in Friday’s Telegraph and the contents list said it was called ‘Middle-class pupils lose out on places at grammars’ so I put that into the search box and the next occurrence containing that text was the heading of that article with the article directly underneath. Hope that helps, Alice From: ntnm-bounce@xxxxxxxxxxxxx [mailto:ntnm-bounce@xxxxxxxxxxxxx] On Behalf Of Peter Liesching Sent: 05 May 2014 17:11 To: ntnm@xxxxxxxxxxxxx Subject: [ntnm] Re: Going from bad to worse Thanks for your feedback. I am using NVDA and IE11 is my default browser, but I have also tried Firefox with similar results. Yes I accept that you can search for words or phrases, but more often than not I wish to see what news items and features are listed and then read any that might be of interest. Especially those not covered by the broadcast media. Pete From: Alice Pennington Sent: Monday, May 5, 2014 12:59 PM To: ntnm@xxxxxxxxxxxxx Subject: [ntnm] Re: Going from bad to worse I can sort of sympathise with you on this issue as to start with I was facing a similar problem and to start with I was having to use my Refreshable Braille Display to check exactly what I was selecting as JAWS would announce the wrong thing. If any, which screenreader do you use? And which browser do you use? I use Internet Explorer with JAWS 15 and a Refreshable Focus 40 Blue Braille Display. And regarding the HTML links, they do not work that well for me either, my advice would be, if you use JAWS, to use a feature called JAWS Find (CTRL+JAWSKey+F) and search for the title of the article you want to read. For me the links are only useful to find out the name of each article. Hope this helps, Alice From: ntnm-bounce@xxxxxxxxxxxxx [mailto:ntnm-bounce@xxxxxxxxxxxxx] On Behalf Of Peter Liesching Sent: 05 May 2014 12:31 To: ntnm@xxxxxxxxxxxxx Subject: [ntnm] Going from bad to worse It seems to me that far from improving, the new service such as it is, is going from bad to worse. the list of problems I am having accessing the text I wish to read is growing ever longer. this morning in addition to none of the HTML links working within the newspaper selected, the newspaper chosen bore no connection to the one I wanted. When clicking on The Independent, I got a finance magazine and when clicking on The Guardian I got a supplement called I think G2 S. No matter what I did I could not get the main paper. If anyone is interested I can supply a very long list of outstanding deficiencies' and faults with the new service, but it would take too long! Despite RNIB setting up this forum, I , notice that so far no one responsible for running the service has responded to any of the matters raised so far. Pete