Link isnt working? ----- Original Message ----- From: "Sigmund Lam" <slam@xxxxxxxxxxxxxxxxx> To: <networkku@xxxxxxxxxxxxx>; "Don Wallace" <DonWallace3@xxxxxxxxxxxxx> Sent: Wednesday, September 29, 2004 2:14 PM Subject: [networkku] Re: Moo de-leveled > Info on getting access and levels back. > http://eqforums.station.sony.com/eq/board/message?board.id=tech&message.id=7 1793 > > This problem has happened with every digital download. Normally it means they > where unable to bill the credit card with the information that was submitted. > It could be due to typographical error or because the card has rolled over its > expiry date. > > I have had this issue with Dell when buying my last computer because the > operator mistyped the expiration date for my credit card. I ended up calling > my credit card company to find out what happened and then telling Dell to re > bill me using the right expiration date. > > In the case of OoW the problem was compounded by two factors, the 6 month > delay which may have caused some cards to expire before the transaction went > through, and the extra levels which was not an issue in the previous digital > downloads. > > Aneya >