[muglo] Re: Bell Internet - Mac users supported now
- From: Theresa Roth <theresaroth@xxxxxxxxxxxx>
- To: MUGLO <muglo@xxxxxxxxxxxxx>
- Date: Thu, 10 Dec 2009 13:40:56 -0500
It was explained to me this action was taken in conjunction with the move to
hire more techs here on Canadian soil and is in response to customer
complaints. Only a portion of the reps were trained on Mac and calls for Mac
get routed to certain work groups.
On 10/12/09 1:26 PM, "Wayne Dobson" <pwdobson@xxxxxxxxxx> wrote:
> They've always had Mac geeks, but had them chained in the basement. I
> managed to get to one 8 or 9 years ago (after many attempts & hours on
> hold) when Mac forums couldn't solve a mail sending problem. After
> adjusting the 'baud transfer rate' in my router, it worked fine. I
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