[muglo] Re: Bell Internet - Mac users supported now

  • From: Wayne Dobson <pwdobson@xxxxxxxxxx>
  • To: muglo@xxxxxxxxxxxxx
  • Date: Thu, 10 Dec 2009 13:26:04 -0500

They've always had Mac geeks, but had them chained in the basement. I  
managed to get to one 8 or 9 years ago (after many attempts & hours on  
hold) when Mac forums couldn't solve a mail sending problem. After  
adjusting the 'baud transfer rate' in my router, it worked fine. I  
sent their boss a nice email thanking them, but I doubt that was the  
reason for their release from the dungeons.
On Dec 9, 2009, at 9:24 PM, Theresa Roth wrote:

> Not sure if this is common knowledge yet but I just found out but Bell
> Internet now has Mac support available. We now have two options for
> operating system when calling in. Press 2 for Mac.
> I received fantastic customer service today from a call centre where  
> there
> is a group trained specifically in Mac. Although Mac help is  
> available 24
> hours a day, their call centre is open 8 to 8. He didn?t know about  
> other
> centers.
>
> Theresa
>
>
>
> ---
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>
>
>

Wayne Dobson
pwdobson@xxxxxxxxxx
(519) 474-1253 res.
(519) 860-2725 cell


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