[mso] Winword and Run Time Messages
- From: "norma" <norma@xxxxxxxxxxxxxx>
- To: <"Undisclosed-Recipient:"@host17.christianwebhost.com;>
- Date: Sun, 1 Dec 2002 19:33:47 -0600
I have received several Winword and Runtime messages the past few months. I
generally work through them and everything seems fine for a few weeks and then
they start again.
1.In the past I have been advised to delete normal.dot, and I have done that
several times.
2.Also was told to scan and clean my computer thoroughly... I did this.
3.Someone told me to turn off the graphics... I did this and it did not help.
4. I was told to reun Microsoft Word 2000. This I did last week, and
immediately after this I was doing a System Check and was told that I now have
5 corrupted files.
It took an hour but I finally restored these 5 files. This was strange because
I have been having problems with the Win Word and Runtime messages since I
purchased this computer 2 l/2 years ago and I have suspected that my computer
may have corrupted files from the beginning. If this is true I don't dare use
the Word 2000 CD again. I am wondering if uninstalling Word 2000 and Works 2000
and installing a newer version would solve my problems.
Not trying to answer my own questions but supply you with enough information
this time to help in resolving this nasty and time consuming problem.
What can be done to once and for all stop these message?
I have a Gateway Computer, Microsoft Word 98, Word 2000
Please use simple terms for this newbie. Smile
»§« Norma »§«
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
The following two messages were received Sunday December 1, 2002
#1... Microsoft Visual C + + Runtime Library
Program C:\Program Files\Microsoft Office\Office\Winword.exe
Abnormal program termination
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
#2 Message
WINWORD caused an exception e06d7363H in module WKWDADDN.DLL at 017f:62fd9b2f.
Registers:
EAX=0062f54c CS=017f EIP=62fd9b2f EFLGS=00000202
EBX=80004003 SS=0187 ESP=0062f530 EBP=0062f558
ECX=00000000 DS=0187 ESI=62fe3200 FS=12ef
EDX=0000000d ES=0187 EDI=0062f558 GS=0000
Bytes at CS:EIP:
5f 5e c9 c2 08 00 cc cc cc cc cc cc cc cc cc cc
Stack dump:
0062f55c 0062f5ac e06d7363 00000001 00000000 00000000 00000003 19930520
0062f568 62fe5cb8 0062f578 62fd8bd5 0062f568 62fe5cb8 62fe3184 80004003
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