Hi Linda I am using Hotmail and hadn't received the response earlier in the day I just checked the mail when I got home this evening and saw your post. >What was the spam program? Spam Ender >How did it decrease Outlook's performance? >What were the various problems you had after you "removed" the spam =3D >program? My rules to direct which folder each email is to go to works intermittently >How did you remove it? I used Add/Remove Programs found in the Control Panel under Start >How did you "remove" Outlook and "reload" it? I used the uninstall program on the Office XP disk >Why do you assume it has the original problems just becuz it remembered >your >settings? WHAT settings? I remembered my rules and email accounts with all their settings >WHAT VERSION OF OUTLOOK DO YOU HAVE? Office XP 2002 (10.2627.2625)> >Sorry...but these are the kinds of things we need to know in order to help >you with stuff like this.. Thanks Mark _________________________________________________________________ Help STOP SPAM with the new MSN 8 and get 2 months FREE* http://join.msn.com/?page=features/junkmail ************************************************************* You are receiving this mail because you subscribed to mso@xxxxxxxxxxxxx or MicrosoftOffice@xxxxxxxxxxxxxxxx To send mail to the group, simply address it to mso@xxxxxxxxxxxxx To Unsubscribe from this group, send an email to mso-request@xxxxxxxxxxxxx with the word "unsubscribe" (without the quotes) in the subject line. Or, visit the group's homepage and use the dropdown menu. This will also allow you to change your email settings to digest or vacation (no mail). //www.freelists.org/webpage/mso To be able to use the files section for sharing files with the group, send a request to mso-moderators@xxxxxxxxxxxxx and you will be sent an invitation with instructions. Once you are a member of the files group, you can go here to upload/download files: http://www.smartgroups.com/vault/msofiles *************************************************************