[mso] Re: Want to Reload Clean Version of Microsoft Outlook?

  • From: "Linda F. Johnson" <linda@xxxxxxxxxxxxxxxxxxxxxxxxxxx>
  • To: <mso@xxxxxxxxxxxxx>
  • Date: Thu, 7 Aug 2003 06:55:43 -0400

Hi Mark...

What was the spam program?
How did it decrease Outlook's performance?
What were the various problems you had after you "removed" the spam =
program?
How did you remove it?
How did you "remove" Outlook and "reload" it?
Why do you assume it has the original problems just becuz it remembered =
your
settings? WHAT settings?
WHAT VERSION OF OUTLOOK DO YOU HAVE?

Sorry...but these are the kinds of things we need to know in order to =
help
you with stuff like this.....but, without much info, I will tell you =
some
basic stuff

First, uninstalling Outlook rarely fixes problems like this...secondly,
there is no easy way to get rid of the residual stuff in just one of the
Office programs....you can try the Officer Eraser utilities to remove =
ALL of
Office...Microsoft also offers pages with manual instructions for =
removing
ALL of Office....but since you didn't say which version you have, I =
can't
give you a direct link...but you can go to my Office page and scroll =
down
til you see the red boxes that give links to the erasers AND the manual
removal instructions...but remember that this will remove ALL of Office =
and
not just Outlook...here's the link to my Office page:
http://personal-computer-tutor.com/office.htm

But....before you do this, why don't you answer the questions I asked at =
the
beginning of this email and maybe someone can help you fix Outlook


Linda
Publisher ~ ABC ~ All 'Bout Computers
Owner ~ Linda's Computer Stop
http://personal-computer-tutor.com
FREE MS Office eBook Tutorial
http://personal-computer-tutor.com/library.htm
=20


-----Original Message-----
From: mso-bounce@xxxxxxxxxxxxx [mailto:mso-bounce@xxxxxxxxxxxxx] On =
Behalf
Of Mark Webster
Sent: Thursday, August 07, 2003 1:23 AM
To: mso@xxxxxxxxxxxxx
Subject: [mso] Want to Reload Clean Version of Microsoft Outlook?


I downloaded a spam program to work with my Outlook software.  I wasn't=20
happy with its performance so I removed the program. Ever since Outlook =
has=20
had various problems.  I removed Outlook and reloaded using my Office =
disc.

Unfortunately it remembered my settings and I assume the original =
problems.

How do can I get a clean load without reminates of the old settings.



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