[mso] Re: Trouble with formatting in Word
- From: Wilson Baptista Junior <wilson@xxxxxxxxxx>
- To: mso@xxxxxxxxxxxxx
- Date: Fri, 16 Jul 2004 21:45:17 -0300
Thanks Linda,
No, I haven't tried a detect and repair yet because we were trying to solve
this over the phone. I will try to coach him on this, he just told me he's
going to be away for two weeks, if he's unable to solve it when he comes
back I'll go down to his office and try it myself.
BTW your tutorial is very good (as usual).
Wilson
At 20:35 16/7/2004, Linda F. Johnson wrote:
>Wilson...did you try a detect and repair from the Help menu in Word?
>
>As far as I know, there is no "setting" in any version of Word that would
>cause this, so I'm in agreement with you that Word has a problem...I would
>try a detect & repair, then if that doesn't work, uninstall/reinstall.
>
>Of course, you could also try opening Word with the /a switch to see if it
>still happens...if so, then it must be some addin or template...I guess you
>could even try deleting Word's data key from the registry, since you are
>probably going to uninstall/reinstall if none of this fixes it anyway.
>
>I'm thinking you know how to do all of the above, but if not, instructions
>are here:
> http://personal-computer-tutor.com/NNTWord.htm
>
>
>Linda
>Linda's Computer Stop
>http://personal-computer-tutor.com
>ABC Free Ezine ~ Free Ebooks and Tutorials
>*all outgoing mail scanned by Norton AV. If you got a bug that looks like
>it came from me, it did NOT!
>
>-----Original Message-----
>From: mso-bounce@xxxxxxxxxxxxx [mailto:mso-bounce@xxxxxxxxxxxxx] On Behalf
>Of Wilson Baptista Junior
>Sent: Friday, July 16, 2004 2:42 PM
>To: mso@xxxxxxxxxxxxx
>Subject: [mso] Trouble with formatting in Word
>
>Hi,
>a friend who works with me via Internet uses OfficeXP under WinXP, and
>complains that every time he makes a formatting change in a paragraph, as
>for example setting part of the paragraph to "bold", all the text on the
>whole document undergoes the same change. Then he presses "Esc" and the
>formatting is correctly applied. This happens only on documents created on
>his machine, not with documents I create here and email him to work on,
>which seems to indicate it is something in his Word configuration, perhaps
>in AutoCorrect. This has happened since he installed Office XP.
>I have tried to go through the Word options with him, by phone, and also
>had him delete his mormal.dot template to be recreated by Word, but the
>problem continues. As I'm not familiar with WordXP (I use Word2000 under
>Win2K) I have been unable to find the cause from a distance.
>Thanks.
>Wilson
>
>
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