[mso] Rules problem in outlook
- From: "Hough, John" <jhough@xxxxxxxxx>
- To: "'mso@xxxxxxxxxxxxx'" <mso@xxxxxxxxxxxxx>
- Date: Tue, 24 Jun 2003 11:31:24 -0700
A user in my office has a rule setup to check for messages from a specific
user in the office and move them to a separate folder when they come in.
The rule works fine, the messages do go into the folder we specified, but
for some reason there's a copy of the message still in the inbox, so she
ends up with duplicates of every email from this person. I checked the
rule, even deleted it and created a brand new one, and it's still doing it.
I made sure it was on "move the message" instead of copy the message. Any
help would be appreciated. We're using Outlook 2002 with all current
updates on exchange 5.5 with sp4. Thanks.
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