try here http://support.microsoft.com/kb/817878 kim 2009/10/28 Denise R. Starken <dstarken@xxxxxxxxxxxx>: > I have a user who is unable to open a word document from within Outlook. > I found a previous message where it said to check the file types. I did > change it from open with 'Word Viewer' to just open with 'Microsoft > Word', but she is still not able to open the attachment from Outlook. > She is able to open word documents from the network just fine, it only > doesn't work when she tries to open it from Outlook. The preview works, > but opening gives a blank empty Word page. -- -------- My inferiority complex is not as good as yours. Robin Banks, Australia bluefilly@xxxxxxxxx ************************************************************* You are receiving this mail because you subscribed to mso@xxxxxxxxxxxxx or MicrosoftOffice@xxxxxxxxxxxxxxxx To send mail to the group, simply address it to mso@xxxxxxxxxxxxx To Unsubscribe from this group, visit the group's homepage and use the dropdown menu at the top. This will allow you to unsubscribe your email address or change your email settings to digest or vacation (no mail). //www.freelists.org/webpage/mso To be able to share files with the group, you must join our Yahoo sister group. This group will not allow for posting of emails, but will allow you to join and share problem files, templates, etc.: http://tech.groups.yahoo.com/group/MicrosoftOffice . This group is for FILE SHARING ONLY. If you are using Outlook and you see a lot of unnecessary code in your email messages, read these instructions that explain why and how to fix it: http://personal-computer-tutor.com/abc3/v28/greg28.htm *************************************************************