[mso] Re: Outlook 98 Calendar Problem - Now Word and Excel Don't Work
- From: "Linda F. Johnson" <linda@xxxxxxxxxxxxxxxxxxxxxxxxxxx>
- To: <mso@xxxxxxxxxxxxx>
- Date: Sun, 21 Sep 2003 20:19:18 -0400
Not as far as I know, no. I've never heard of reinstalling Outlook causing
Word and Excel to have problems. From what I can find on the internet, vxd
navex(02) is part of Norton Antivirus...which could be part of what your
problem was with Outlook in the first place, if you have Norton set up to
scan your email. I would recommend you check Symantec's website and see if
they have any answers for you. Also, do a complete, uptodate virus scan and
make sure you haven't gotten a virus that has tried to disable Norton, which
many of the new viruses do.
Also, you could try checking out this yahoo group...it's a Norton AV group
and I see lots of discussion going on in there referring to vxd navex(02):
http://groups.yahoo.com/group/nortonantivirususersgroup
Sorry I can't help you more. This one doesn't seem to be related to Office.
Good luck!
Linda F. Johnson, M.A., MOS
Linda's Computer Stop
http://personal-computer-tutor.com
Free e-Books, Newsletter, and tutorials
-----Original Message-----
From: mso-bounce@xxxxxxxxxxxxx [mailto:mso-bounce@xxxxxxxxxxxxx] On Behalf
Of CEB
Sent: Sunday, September 21, 2003 7:22 PM
To: mso@xxxxxxxxxxxxx
Subject: [mso] Re: Outlook 98 Calendar Problem - Now Word and Excel Don't
Work
Linda,
I did as you suggested and it made no difference. However, now I'm
having a problem with WORD and EXCEL. In both cases, they close as
soon as they open. I get the following message: A fatal exception has
occurred ...in VXD NAVEX(02). The current application will be
terminated. Press any key to continue.
Unfortunately, any key just turns the screen black with an "hour
glass" cursor. I can move the cursor but it doesn't respond
otherwise. Alt-Ctl-Del does nothing. I have to use the front panel
power switch.
I used both applications yesterday and today they're "broke" and the
only difference is that I tried to reinstall OL98. As far as you
know, is there a link?
Thanks
Chuck
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