Linda Thanks for the tip about the NAV users group - have been wanting to find one of those for a while! ;) Anne -----Original Message----- From: mso-bounce@xxxxxxxxxxxxx [mailto:mso-bounce@xxxxxxxxxxxxx] On Behalf Of Linda F. Johnson Sent: 22 September 2003 01:19 To: mso@xxxxxxxxxxxxx Subject: [mso] Re: Outlook 98 Calendar Problem - Now Word and Excel Don't Work Not as far as I know, no. I've never heard of reinstalling Outlook causing Word and Excel to have problems. From what I can find on the internet, vxd navex(02) is part of Norton Antivirus...which could be part of what your problem was with Outlook in the first place, if you have Norton set up to scan your email. I would recommend you check Symantec's website and see if they have any answers for you. Also, do a complete, uptodate virus scan and make sure you haven't gotten a virus that has tried to disable Norton, which many of the new viruses do. Also, you could try checking out this yahoo group...it's a Norton AV group and I see lots of discussion going on in there referring to vxd navex(02): http://groups.yahoo.com/group/nortonantivirususersgroup Sorry I can't help you more. This one doesn't seem to be related to Office. Good luck! Linda F. Johnson, M.A., MOS Linda's Computer Stop http://personal-computer-tutor.com Free e-Books, Newsletter, and tutorials -----Original Message----- From: mso-bounce@xxxxxxxxxxxxx [mailto:mso-bounce@xxxxxxxxxxxxx] On Behalf Of CEB Sent: Sunday, September 21, 2003 7:22 PM To: mso@xxxxxxxxxxxxx Subject: [mso] Re: Outlook 98 Calendar Problem - Now Word and Excel Don't Work Linda, I did as you suggested and it made no difference. However, now I'm having a problem with WORD and EXCEL. In both cases, they close as soon as they open. I get the following message: A fatal exception has occurred ...in VXD NAVEX(02). The current application will be terminated. Press any key to continue. Unfortunately, any key just turns the screen black with an "hour glass" cursor. I can move the cursor but it doesn't respond otherwise. Alt-Ctl-Del does nothing. I have to use the front panel power switch. I used both applications yesterday and today they're "broke" and the only difference is that I tried to reinstall OL98. As far as you know, is there a link? Thanks Chuck ************************************************************* You are receiving this mail because you subscribed to mso@xxxxxxxxxxxxx or MicrosoftOffice@xxxxxxxxxxxxxxxx To send mail to the group, simply address it to mso@xxxxxxxxxxxxx To Unsubscribe from this group, send an email to mso-request@xxxxxxxxxxxxx with the word "unsubscribe" (without the quotes) in the subject line. Or, visit the group's homepage and use the dropdown menu. This will also allow you to change your email settings to digest or vacation (no mail). //www.freelists.org/webpage/mso To be able to use the files section for sharing files with the group, send a request to mso-moderators@xxxxxxxxxxxxx and you will be sent an invitation with instructions. Once you are a member of the files group, you can go here to upload/download files: http://www.smartgroups.com/vault/msofiles ************************************************************* --- Incoming mail is certified Virus Free. Checked by AVG anti-virus system (http://www.grisoft.com). Version: 6.0.520 / Virus Database: 318 - Release Date: 18/09/2003 --- Outgoing mail is certified Virus Free. Checked by AVG anti-virus system (http://www.grisoft.com). Version: 6.0.520 / Virus Database: 318 - Release Date: 18/09/2003 ************************************************************* You are receiving this mail because you subscribed to mso@xxxxxxxxxxxxx or MicrosoftOffice@xxxxxxxxxxxxxxxx To send mail to the group, simply address it to mso@xxxxxxxxxxxxx To Unsubscribe from this group, send an email to mso-request@xxxxxxxxxxxxx with the word "unsubscribe" (without the quotes) in the subject line. Or, visit the group's homepage and use the dropdown menu. This will also allow you to change your email settings to digest or vacation (no mail). //www.freelists.org/webpage/mso To be able to use the files section for sharing files with the group, send a request to mso-moderators@xxxxxxxxxxxxx and you will be sent an invitation with instructions. Once you are a member of the files group, you can go here to upload/download files: http://www.smartgroups.com/vault/msofiles *************************************************************