[mso] Re: Outlook 2002 multiple email accounts
- From: "Dian Chapman" <dian@xxxxxxxxxxxxx>
- To: <mso@xxxxxxxxxxxxx>
- Date: Mon, 16 Jun 2003 14:47:29 -0500
Note...when your screen freezes and ESPECIALLY if you've just upgraded =
to a
higher version of Office (or other software), one of the first things to
check is your video driver. So many times folks upgrade to stronger =
video
intense software, yet they don't upgrade their video driver and, hence, =
when
they try to run the tougher software, their video driver freaks and
freezes...unable to handle the more intense pull on it's resources.
When freezing starts to happen, the best way to troubleshoot it is to,
first, make sure your TEMP directory is clear! Then, you can tune down =
your
hardware accelerator. The name of this graphics driver has changed and =
it's
location has moved some with newer OSes...so if you tell me the version =
of
Windows you're using, I can probably help you locate the dialog. Or =
search
Help in Windows for hardware accelerator. It's generally on the system
performance dialog or within the advanced dialog of your video display.
Kick it down a little to free up video resources. You won't notice any
difference until you're a heavy gamer or watching DVDs or TV on your =
PC...or
doing a lot of video work.=20
If tuning down the accelerator helps the freezing issue, it's time to
upgrade to a newer video driver. You should always keep your video/print
drivers updated. This is something you can easily do by checking the
make/model of driver you have, going to the manufacturers web site and
checking for an update.
See this article for further details on all of this:
www.mousetrax.com/maintain.html
Good luck!
Dian Chapman
Technical Consultant
& Microsoft MVP
Free Word Tips & Tricks eBook: http://www.mousetrax.com/books.html
Free Tutorial site: http://www.mousetrax.com/techpage.html
Free Support Ezine: http://www.mousetrax.com/techtrax/
=20
-----Original Message-----
From: mso-bounce@xxxxxxxxxxxxx [mailto:mso-bounce@xxxxxxxxxxxxx] On =
Behalf
Of a c
Sent: Monday, June 16, 2003 7:59 AM
To: mso@xxxxxxxxxxxxx
Hi all,
I just installed Office XP Professional. I uninstalled Office 2000 =3D =
first,
but the XP installation seems to have picked up my settings nicely =3D =
without
additional steps required.
I use four email accounts and had them set to check automatically every =
=3D
2
minutes. I do not save my passwords. The problem: When I have first =3D =
opened
Outlook 2002, it runs through the sequence very quickly, popping up the
password enter box for all four accounts. I can get the first password
entered and mail download on that account, but when I go to enter the
password on the next account the screen freezes. At that point I can =3D =
click
on/open each of the three password boxes on the task bar, but they are =
=3D all
frozen. I can Ctrl/Alt/Del, the list shows one of the password screens =
=3D
"not responding", I end task on that, and Outlook closes.
I can uncheck the box on each account to include it in the automatic =3D
check, and check them manually on at a time, the mail downloads fine on =
all
=3D four accounts. I would like to be able to have them check =
automatically,
=3D though.
Any insight?
Thanks,
amy
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