================================== A similar problem sometimes also occurs with .oft files. The usual fix is a Help - Detect and Repair on Outlook.=20 Maybe try a Detect and Repair on Outlook and see if that solves the problem.=20 Claudia Lazar ================================== Thanks, Claudia. I had her do that. The problem remains. To recap, She saves emails as msg files. However, when she double-clicks a msg file to open it, Outlook opens it as an ATTACHMENT. I'm guessing there is some setting somewhere that needs fixing. Anyone have an idea? James S. Huggins ... ************************************************************* You are receiving this mail because you subscribed to mso@xxxxxxxxxxxxx or MicrosoftOffice@xxxxxxxxxxxxxxxx To send mail to the group, simply address it to mso@xxxxxxxxxxxxx To Unsubscribe from this group, visit the group's homepage and use the dropdown menu at the top. This will allow you to unsubscribe your email address or change your email settings to digest or vacation (no mail). //www.freelists.org/webpage/mso To be able to use the files section for sharing files with the group, send a request to mso-moderators@xxxxxxxxxxxxx and you will be sent an invitation with instructions. Once you are a member of the files group, you can go here to upload/download files: http://www.smartgroups.com/vault/msofiles If you are using Outlook and you see a lot of unnecessary code in your email messages, read these instructions that explain why and how to fix it: http://personal-computer-tutor.com/abc3/v28/greg28.htm *************************************************************