Hi James, A similar problem sometimes also occurs with .oft files. The usual fix is a Help - Detect and Repair on Outlook.=20 Maybe try a Detect and Repair on Outlook and see if that solves the problem.=20 Claudia Lazar ISS Officer Information System Services Ph: (07) 3412 5080 Email: claudialazar@xxxxxxxxxxxxxxxx -----Original Message----- From: mso-bounce@xxxxxxxxxxxxx [mailto:mso-bounce@xxxxxxxxxxxxx] On Behalf Of James S. Huggins (mso) Sent: Monday, 21 August 2006 7:29 AM To: Microsoft Office List Subject: [mso] Opening MSG files =20 I have a colleague in California who I attempt to assist from time to time (frequently unsuccessfully). She is using Outlook (2000 I think). She saves emails as msg files.=20 However, when she double-clicks a msg file to open it, Outlook opens it as an ATTACHMENT.=20 I'm guessing there is some setting somewhere. Anyone have an idea? =20 =20 =20 James S. Huggins =20 =20 =20 ... ************************************************************* You are receiving this mail because you subscribed to mso@xxxxxxxxxxxxx or MicrosoftOffice@xxxxxxxxxxxxxxxx To send mail to the group, simply address it to mso@xxxxxxxxxxxxx To Unsubscribe from this group, visit the group's homepage and use the dropdown menu at the top. This will allow you to unsubscribe your email address or change your email settings to digest or vacation (no mail). //www.freelists.org/webpage/mso To be able to use the files section for sharing files with the group, send a request to mso-moderators@xxxxxxxxxxxxx and you will be sent an invitation with instructions. Once you are a member of the files group, you can go here to upload/download files: http://www.smartgroups.com/vault/msofiles If you are using Outlook and you see a lot of unnecessary code in your email messages, read these instructions that explain why and how to fix it: http://personal-computer-tutor.com/abc3/v28/greg28.htm ************************************************************* ********************************************************************** If this Email contains Council related business then it MUST be saved=20 to DocsOpen.=20 The sending and receiving of electronic messages by public authorities=20 in the course of business are public records and MUST be captured,=20 managed and retained in a Records Management System. =20 Electronic messages, like records in other formats, are subject to=20 legislative requirements. This email has been scanned and found to be free of all known viruses. ********************************************************************* This e-mail, including any attachments, is confidential to the intended rec= ipient. It may also be privileged. If you have received this message in err= or, please notify the sender immediately and delete all copies of the e-mai= l. Any confidentiality or privilege is not waived. Neither the Council nor = the sender warrant that this e-mail does not contain any viruses or other u= nsolicited content. This e-mail is an informal Council communication. The Council only accepts = responsibility for information sent under official letterhead and duly sign= ed by, or on behalf of, the Chief Executive Officer. ************************************************************* You are receiving this mail because you subscribed to mso@xxxxxxxxxxxxx or MicrosoftOffice@xxxxxxxxxxxxxxxx To send mail to the group, simply address it to mso@xxxxxxxxxxxxx To Unsubscribe from this group, visit the group's homepage and use the dropdown menu at the top. This will allow you to unsubscribe your email address or change your email settings to digest or vacation (no mail). //www.freelists.org/webpage/mso To be able to use the files section for sharing files with the group, send a request to mso-moderators@xxxxxxxxxxxxx and you will be sent an invitation with instructions. Once you are a member of the files group, you can go here to upload/download files: http://www.smartgroups.com/vault/msofiles If you are using Outlook and you see a lot of unnecessary code in your email messages, read these instructions that explain why and how to fix it: http://personal-computer-tutor.com/abc3/v28/greg28.htm *************************************************************