====================== In O2003 (even SP1), when I start to type an address into a new e-mail (e.g. Ed Jones), I get nothing when I type Ed but I do if I erase the Ed and start to type Jones. I can probably fix this by changing the "file as" but there has to be a better way... ====================== My understanding is that the "drop downs" which provide shortcuts for entering email addresses are NOT directly related to your address book. Rather they are related to the history of your email. Example: assume you have NO ONE in your address book. Just typing addresses to send email will enable O2003 to "remember" these and provide you with dropdowns to speed the process. Thus, typing "Ed" won't bring up ed jones UNTIL it becomes a history. Type "Ed". Let the system FIND "Ed" and complete the address (either by clicking the "check names" button or enabling it to be automatic). In my experience, this will "teach" the suggestion function that "Ed" is "Ed Jones" and it will begin to suggest it. Notes: 1. All of the above is based on personal experience. I might be wrong. If I am, please correct me. 2. To turn on "name suggestions" Tools Options Email Options Advanced Email Options Suggest names while completing To, CC and BCC fields 3. To turn on "automatic name checking" Tools Options Email Options Advanced Email Options Automatic name checking James S. Huggins ... ************************************************************* You are receiving this mail because you subscribed to mso@xxxxxxxxxxxxx or MicrosoftOffice@xxxxxxxxxxxxxxxx To send mail to the group, simply address it to mso@xxxxxxxxxxxxx To Unsubscribe from this group, send an email to mso-request@xxxxxxxxxxxxx with the word "unsubscribe" (without the quotes) in the subject line. Or, visit the group's homepage and use the dropdown menu. This will also allow you to change your email settings to digest or vacation (no mail). //www.freelists.org/webpage/mso To be able to use the files section for sharing files with the group, send a request to mso-moderators@xxxxxxxxxxxxx and you will be sent an invitation with instructions. Once you are a member of the files group, you can go here to upload/download files: http://www.smartgroups.com/vault/msofiles *************************************************************