[mso] Re: Cannot install service pack 2 or 3 on Office 2003

  • From: "Donald Moody" <telstarco@xxxxxxxxxxxxx>
  • To: <mso@xxxxxxxxxxxxx>
  • Date: Tue, 23 Jun 2009 17:16:01 -0400

I had Office 2003 and now have 2007. I've upgraded both without issue. I
agree, it's something else. Is the installed copy of Office 2003 validated,
with MS Genuine Advantage? If I run into problems with updating or
upgrading, I always run PC Tools Registry Mechanic or Norton System Works
Win Doctor to see if one on them will address the issue. Usually works for
me. Not an expert - just a furious user!

-----Original Message-----
From: mso-bounce@xxxxxxxxxxxxx [mailto:mso-bounce@xxxxxxxxxxxxx] On Behalf
Of Pruscoe@xxxxxxx
Sent: Tuesday, June 23, 2009 4:31 PM
To: mso@xxxxxxxxxxxxx
Subject: [mso] Re: Cannot install service pack 2 or 3 on Office 2003

Really? I have Office 2003 SP3, and I have NEVER needed to use the CD  to 
upgrade (I'm not sure even where it is right now). I don't think that is  
Dan's problem. I would be more inclined to blame read-only folders (possibly
as 
 a result of a prior virus attack).
 
 
In a message dated 6/23/2009 3:04:57 P.M. Eastern Daylight Time,  
mmucher@xxxxxxxxxxxxx writes:
Lots of  times, for some reason, SPs like to see the CD in the drive

Sometimes  it asks, sometimes it doesn't.  Put the CD in and try  again

Mark

-----Original Message-----
From:  mso-bounce@xxxxxxxxxxxxx [mailto:mso-bounce@xxxxxxxxxxxxx] On Behalf
Of Dan  Rudder
Sent: Tuesday, June 23, 2009 2:57 PM
To:  mso@xxxxxxxxxxxxx
Subject: [mso] Cannot install service pack 2 or 3 on  Office 2003

I am trying to update a clients laptop running XP Home SP3  with Office 
2003 
standard edition with SP1 installed. I tried to do update  that Microsoft 
updates said were needed, they failed to install. I then  downloaded the 
full

version of Service Pack 3. It returned an error of  "The update cannot be 
applied" , no other error message. I tried the same  thing with Service 
Pack 
2 and had the same results.

Any  suggestions?

Thank you,
Dan  

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No virus found in this incoming message.
Checked by AVG - www.avg.com 
Version: 8.5.359 / Virus Database: 270.12.89/2197 - Release Date: 06/23/09
05:54:00

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