[mso] Re: Cannot install service pack 2 or 3 on Office 2003

Did you try the Repair feature in the Add and Remove Programs for the Office 
2003 installation? You could repair first, then retry the updating.

-----Original Message-----
>From: Donald Moody <telstarco@xxxxxxxxxxxxx>
>Sent: Jun 23, 2009 2:16 PM
>To: mso@xxxxxxxxxxxxx
>Subject: [mso] Re: Cannot install service pack 2 or 3 on Office 2003
>
>I had Office 2003 and now have 2007. I've upgraded both without issue. I
>agree, it's something else. Is the installed copy of Office 2003 validated,
>with MS Genuine Advantage? If I run into problems with updating or
>upgrading, I always run PC Tools Registry Mechanic or Norton System Works
>Win Doctor to see if one on them will address the issue. Usually works for
>me. Not an expert - just a furious user!
>
>-----Original Message-----
>From: mso-bounce@xxxxxxxxxxxxx [mailto:mso-bounce@xxxxxxxxxxxxx] On Behalf
>Of Pruscoe@xxxxxxx
>Sent: Tuesday, June 23, 2009 4:31 PM
>To: mso@xxxxxxxxxxxxx
>Subject: [mso] Re: Cannot install service pack 2 or 3 on Office 2003
>
>Really? I have Office 2003 SP3, and I have NEVER needed to use the CD  to 
>upgrade (I'm not sure even where it is right now). I don't think that is  
>Dan's problem. I would be more inclined to blame read-only folders (possibly
>as 
> a result of a prior virus attack).
> 
> 
>In a message dated 6/23/2009 3:04:57 P.M. Eastern Daylight Time,  
>mmucher@xxxxxxxxxxxxx writes:
>Lots of  times, for some reason, SPs like to see the CD in the drive
>
>Sometimes  it asks, sometimes it doesn't.  Put the CD in and try  again
>
>Mark
>
>-----Original Message-----
>From:  mso-bounce@xxxxxxxxxxxxx [mailto:mso-bounce@xxxxxxxxxxxxx] On Behalf
>Of Dan  Rudder
>Sent: Tuesday, June 23, 2009 2:57 PM
>To:  mso@xxxxxxxxxxxxx
>Subject: [mso] Cannot install service pack 2 or 3 on  Office 2003
>
>I am trying to update a clients laptop running XP Home SP3  with Office 
>2003 
>standard edition with SP1 installed. I tried to do update  that Microsoft 
>updates said were needed, they failed to install. I then  downloaded the 
>full
>
>version of Service Pack 3. It returned an error of  "The update cannot be 
>applied" , no other error message. I tried the same  thing with Service 
>Pack 
>2 and had the same results.
>
>Any  suggestions?
>
>Thank you,
>Dan  
>
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xxx
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