Also affects other navigation such as logging into my bank account.
A key command to turn it on and off may be a solution as the insertion point is
no longer with vO.
.
I float through Time and Space like a treeless leaf.
On 10/10/2023, at 3:43 PM, Kelvin Falconer <tusciafalconer@xxxxxxxxxxxx>
wrote:
Considering that this is a VO related issue, I have unchecked 'synchronising
keyboard focus and VO cursor' in VO Navigation preferences.
Initially this appears to have stopped the issue in both Safari and Brave.
Others may confirm this as I can't believe it has been this simple but so far
so good !
I float through Time and Space like a treeless leaf.
On 10/10/2023, at 2:27 PM, Nicole Hutchins <nkhutch86@xxxxxxxxx> wrote:
Hi all,
This is an issue I have frequently experienced using Safari. It’s been since
the past OS upgrade or so. I experience it both on my MacBook Air at home
and my Mac mini at work. I assume it it isn’t a voiceover specific issue
because none of my coworkers experience it While doing the same tasks or
using the same programs as I do. Like many of you, I’m not sure how to
proceed to make the problem better. Switching to Windows or any other
platform isn’t my ideal either because everything I have is Apple.
Glad to see us all collaborating to try to work something out here.
Nicole
Sent from Apple Mail for iPhone
On Oct 9, 2023, at 2:12 PM, Kelvin Falconer <tusciafalconer@xxxxxxxxxxxx>
wrote:
Erratic in Brave and Safari, not enough to deter me. I listen to a lot of
Youtube with Brave, this issue takes up less attention than the advertising
Brave prevents.
I float through Time and Space like a treeless leaf.
On 10/10/2023, at 4:11 AM, Ian Edwards <ianedwards42@xxxxxxxxx> wrote:
Any other browsers foks can recommend? I know a lot of us are using Brave,
how does it behave?
Jeff, do you experience issues with apps other than Safari?
Ian
On Oct 9, 2023, at 11:06 AM, Jeff Kisecker <kisecker@xxxxxxxxx
<mailto:kisecker@xxxxxxxxx>> wrote:
Hi Keith:
I have seen this issue on safari, but I will switch to chrome or
DuckDuckGo browser to illuminate that experience.
Sent from my iPhone
On Oct 9, 2023, at 9:32 AM, Keith Reedy <keithreedy@xxxxxxxxxxxx
<mailto:keithreedy@xxxxxxxxxxxx>> wrote:
Begin forwarded message:
From: "David Goldfield" <david.goldfield@xxxxxxxxxxx
<mailto:david.goldfield@xxxxxxxxxxx>>
Subject: [Tech-VI] We Deserve Better from Apple: Why I Can No Longer
Recommend a Mac to Fellow Blind Computer Users | AppleVis
Date: October 8, 2023 at 5:25:12 PM EDT
To: List <tech-vi@xxxxxxxxx <mailto:tech-vi@xxxxxxxxx>>
Reply-To: tech-vi@xxxxxxxxx <mailto:tech-vi@xxxxxxxxx>
https://www.applevis.com/blog/we-deserve-better-apple-why-i-can-no-longer-recommend-mac-fellow-blind-computer-users
We Deserve Better from Apple: Why I Can No Longer Recommend a Mac to
Fellow Blind Computer Users
As many of you will know from personal experience, there is a
longstanding issue with VoiceOver on Mac where Safari will frequently
become unresponsive with VoiceOver repeatedly announcing the message
“Safari not responding.” When this issue occurs, the user's Mac may
become unusable for up to several minutes at a time. Sometimes it can
be resolved by switching away from Safari. Sometimes restarting
VoiceOver can resolve the issue. However, far too often, the user is
unable to switch away from Safari or turn VoiceOver off, instead having
to simply wait for their Mac to become responsive again.
This “Safari not responding” behaviour when using VoiceOver
dramatically impacts productivity and overall usability of Macs for
blind and low vision users. Furthermore, it appears that the issue
extends beyond just Safari - many other common applications that
utilise Apple's WebKit browser engine can also be affected by the “not
responding” problem.
It is also important to point out this issue occurs regardless of the
specification level of the Mac - it has been widely experienced on the
latest Apple silicon-equipped Macs with 16GB or more of RAM, so even
owners of top-tier new Mac hardware still face this crippling VoiceOver
bug.
This critical problem has persisted for years across multiple MacOS
versions without a permanent fix from Apple. Given the longevity and
level of disruption caused by this bug across Safari and other
applications, I can unfortunately no longer in good faith recommend
Macs to anyone who relies on using VoiceOver. The impact of this bug
when performing routine, and often critical, tasks in Safari and other
applications simply makes macOS an unreliable and frustrating platform.
Macs have traditionally been popular within the blind community, and
they offer some great accessibility features. However, frankly, Apple
should be utterly ashamed that they have let this issue persist for so
long without a permanent fix. It's a failing that raises serious
questions about the company's frequently stated commitment to
accessibility. There can be no doubt that if sighted users were to
experience something similar, that it would receive significant media
coverage and that Apple's response would be fast.
I believe we need to escalate out urging of Apple to prioritise and
permanently solve the “Safari not responding” bug that has plagued
VoiceOver users for far too long. To this end, I encourage those of you
who use VoiceOver on Mac to directly contact Apple's accessibility team
at accessibility@xxxxxxxxx <mailto:accessibility@xxxxxxxxx> to share
your own personal experiences with and frustrations about the “Safari
not responding” issue. It is important we continue putting direct,
polite pressure on Apple to prioritise resolving this problem. Please
be constructive in expressing your concerns. Consider also copying
Apple CEO Tim Cook on your email by using his publicly shared email
address tcook@xxxxxxxxx <mailto:tcook@xxxxxxxxx> to ensure he sees the
direct impact this ongoing bug is having on Apple's blind and low
vision customers.
I want to emphasise that the “Safari not responding” bug is far from
the only issue effecting VoiceOver users on Mac. As our recent post on
problems in macOS Sonoma and the replies outline,
<https://www.applevis.com/blog/macos-sonoma-new-features-changes-improvements-bugs-blind-low-vision-users>
there are numerous other VoiceOver frustrations and failures impacting
users. However, it has become a yardstick by which Apple's overall
performance on and commitment to accessibility is being judged. It is a
yardstick against which Apple has failed for some considerable time.
I know many of you share my frustration. I welcome your perspectives
and discussion in the comments. Collectively, we need to apply consumer
pressure by being vocal about this issue and not purchasing new Macs
until the “Safari not responding” issue is fixed once and for all.
Apple simply must do better and restore our trust that Macs provide a
stable and fully accessible experience for its blind and low vision
customers.
David Goldfield
Assistive Technology Specialist
Subscribe to the Tech-VI announcement list to receive news and updates
regarding the blindness assistive technology space
Email: Tech-VI+subscribe@xxxxxxxxx <mailto:Tech-VI+subscribe@xxxxxxxxx>
WWW.DavidGoldfield.com <http://www.davidgoldfield.com/>
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