Re: weird jaws continued

  • From: Chris Skarstad <toonhead@xxxxxxxxxx>
  • To: jfw@xxxxxxxxxxxxx
  • Date: Sun, 15 Jun 2008 22:44:40 -0400

If your laptop is still under waranty, which I'm almost certain is if it's brand new, contact the place where you got it from and see if you can return the one you got? I'm using a laptop here myself with a intel graphics card and have never seen any weirdness like this. I've seen other weird stuff like the display going in reverse, but even when that was the case, JAWS still worked just as it should. Dunno what to say other than that.



At 07:17 PM 6/15/2008, you wrote:
well it is a laptop andi heard you can't swap out vidio cards i am not sure if that is true.
----- Original Message ----- From: "Chris Skarstad" <toonhead@xxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Sunday, June 15, 2008 2:02 PM
Subject: Re: weird jaws continued


It really does sound like this is a video card issue, and upgrading to xp pro really won't help. In fact, you may have to pay more money in order to get a license to use jaws professional, if you're running JAWS standard now. So stick with what you have, and try to figure out what video card you have and figure out if it's compadible with JAWS.


At 07:24 PM 6/14/2008, you wrote:
i agree it says = when trying to install jawxs i used narator to get through the install but juaws says = before reading anything else.
----- Original Message ----- From: "Chris Skarstad" <toonhead@xxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Saturday, June 14, 2008 4:13 PM
Subject: Re: weird jaws continued


hi. Ok, now let's be as specific as we can here. When you try to install JAWS, the instalation program simply says ===?? or, are you saying that when opening any type of text document or go to a webpage or read an e-mail message, is it only saying ===, or is it reading the text but adding the === before and after it reads what is on the screen? No matter what, I would say you have some kind of video card compadibility issue going on. It sounds as if JAWS does not like the video card you have installed.

Thanks.

At 11:49 AM 6/14/2008, you wrote:
yeah and nothing their it just says equals before anything else the weird thing is as it says equals you can alt tab or press another key and jaws will tryand read it but it gets cliped. ----- Original Message ----- From: "Dave 'SqueezeBox' Carlson" <dgcarlson@xxxxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Friday, June 13, 2008 4:02 PM
Subject: Re: weird jaws continued


I doubt that installing XP Pro will affect this. I still think you have some highlighted text in a window or box on your screen that's being spoken. Have you tried to virtualizes the window and look around with the mouse cursor?

Dave

----- Original Message ----- From: "james h" <james52@xxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Friday, June 13, 2008 3:57 PM
Subject: weird jaws continued


okay 1 maore time have a del inspire laptop, when i try to install jaws it just says ===== repeatedly i am thinking if i install windows xp pro maybe
it will fix the issue.

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