Re: updating jaws

hi Linda!

So, what happened?  Does your problem solved already?



Regards,

Roden
d_zalameda@xxxxxxxxxxxxxxxxx

  ----- Original Message ----- 
  From: Linda Gaitskell 
  To: jfw@xxxxxxxxxxxxx 
  Sent: Monday, November 28, 2005 12:20 AM
  Subject: Re: updating jaws


  Hi Roden

  I tried that and it says that the video chain is already installed.  Don't
  know how to find out the model number.

  Thanks
              Linda
  ----- Original Message ----- 
    From: Roden 
    To: jfw@xxxxxxxxxxxxx 
    Sent: Monday, November 28, 2005 8:33 AM
    Subject: Re: updating jaws


    Hi Linda!

    I was in receipt of your e mail and I would like to ask what model of your 
Sony Bio laptop?  Because, I have a friend that has the same brand of laptop 
and I'm having a problem with her sound card.  PCG-7A1M is the model of her 
laptop.  her sound card is RealTech HAD.  but, after I install the drivers for 
her sound card, I have no luck and until now, she cannot use her laptop.

    About what you are asking, you can try to load the Video chain manager.  Go 
to Start menu, Program sub menu, JAWS sub menu, Tools sub menu, and look for 
Video intercept.  Once you load it, look for the option that says, "Install 
Video intercept".  After you installed, click the close button or exit button 
to close the windows.  Restart your computer and once he came back, try doing 
it again.





    Regards,

    Roden
    d_zalameda@xxxxxxxxxxxxxxxxx

      ----- Original Message ----- 
      From: Linda Gaitskell 
      To: jfw@xxxxxxxxxxxxx 
      Sent: Saturday, November 26, 2005 9:09 AM
      Subject: updating jaws


      Hi All

      on trying to update from Jaws 6 to version 6.2 or 7 on my Soni Vaio 
laptop,  running program failed with unable to get video chain. Anyone got any 
solutions please? 

      Thanks
      Linda


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