Re: updating jaws
- From: "Linda Gaitskell" <runningsun27@xxxxxxxxxxxxx>
- To: <jfw@xxxxxxxxxxxxx>
- Date: Mon, 28 Nov 2005 08:20:41 -0000
Hi Roden
I tried that and it says that the video chain is already installed. Don't
know how to find out the model number.
Thanks
Linda
----- Original Message -----
From: Roden
To: jfw@xxxxxxxxxxxxx
Sent: Monday, November 28, 2005 8:33 AM
Subject: Re: updating jaws
Hi Linda!
I was in receipt of your e mail and I would like to ask what model of your
Sony Bio laptop? Because, I have a friend that has the same brand of laptop
and I'm having a problem with her sound card. PCG-7A1M is the model of her
laptop. her sound card is RealTech HAD. but, after I install the drivers for
her sound card, I have no luck and until now, she cannot use her laptop.
About what you are asking, you can try to load the Video chain manager. Go
to Start menu, Program sub menu, JAWS sub menu, Tools sub menu, and look for
Video intercept. Once you load it, look for the option that says, "Install
Video intercept". After you installed, click the close button or exit button
to close the windows. Restart your computer and once he came back, try doing
it again.
Regards,
Roden
d_zalameda@xxxxxxxxxxxxxxxxx
----- Original Message -----
From: Linda Gaitskell
To: jfw@xxxxxxxxxxxxx
Sent: Saturday, November 26, 2005 9:09 AM
Subject: updating jaws
Hi All
on trying to update from Jaws 6 to version 6.2 or 7 on my Soni Vaio laptop,
running program failed with unable to get video chain. Anyone got any
solutions please?
Thanks
Linda
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