Judith, Getting the "finish" button doesn't sound right. At the FS website, once I select the download I want, I click on "save" before the download commences. When notified that the download is complete, the option I select is "run." At that point the JAWS installation wizard takes over. Adrian ----- Original Message ----- From: Judith Bron You got it Roy, according to the about box I never downloaded 7.1 but am still using 7.0. I downloaded it (or thought I was downloading it) from the help menue and I thought the download ended when I got the finish button. What's going on?