Re: real speak upsetness

It seems to me that this speculation (not talking just about you, Nicolas, 
please understand) is sort of pointless. I would just communicate with 
Freedom Scientific and simply ask. Your vendor owes this much to you. Get 
someone forceful to talk to them and explain that they have an obligation to 
help you get the information and the product that serves your needs. There 
is a business relationship here with you as the end user. Without you, that 
vendor could not have earned their markup on the product. Do not be too 
easily deterred from finding a path to ask Freedom Scientific the story 
about these voices, and to ask for a CD with the rest of them. And if you 
don't feel that you are specifically the end user in the business sense, by 
which I mean the final customer in this context, then first contact your 
supervisors or whoever you work for and present your case to them, and get 
them to communicate with that vendor. It shouldn't be this hard, nor is 
there much use, when you don't know what happened, surmising that Freedom 
Scientific is somehow prejudiced against South Africa. I mean, who would 
that be that would be the brunt of the prejudice? Black South Africans 
disliked by white American southerners working at FS in Florida? Or 
Afrikaners still resented by graying anti-apartheid politically liberal 
activist who haven't been through their own sort of reconciliation process? 
Or take your pick. Just kidding a bit, but you see. What's needed is 
information and action.

Good luck.

----- Original Message ----- 
From: "Nicol Oosthuizen" <NOosthuizen@xxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Friday, March 30, 2007 7:01 AM
Subject: RE: real speak upsetness



NB: This email and its contents are subject to our email legal notice
which can be viewed at http://www.sars.gov.za/Email_Disclaimer.pdf

----
So because they assume that foreign languages are spoken more in south
Africa than in the USA they refuse to give us the complete real speak
voices.That's bad!

-----Original Message-----
From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On
Behalf Of Peter Holdstock
Sent: 30 March 2007 08:43 AM
To: jfw@xxxxxxxxxxxxx
Subject: Re: real speak upsetness

I would say that you probably haven't received an incomplete package.

It is probably that Freedom Scientific (through some official statistic)

believe that not everyone speaks English in South Africa (Being half
South
African myself I know this to be correct). They have to make JAWS
accessible
to as many South Africans as possible, and felt that the other foreign
languages on the CD made JAWS accessible to those other foreign speaking

groups.

In the UK we mostly receive English speaking voices because this fits
with
the majority of people using them in the UK.

I hope I explained that correctly.

Peter
----- Original Message ----- 
From: "nicol" <nicoljacobus@xxxxxxxxxxxx>
To: "Jfw" <jfw@xxxxxxxxxxxxx>
Sent: Thursday, March 29, 2007 7:24 PM
Subject: real speak upsetness


> HI guyhs
> I'm extremely upset with freedom scientific! To put it simple, they
are
> not
> treating south africans fairly. I'm feeling like crying. I don't know
how
> to
> approach them. Please don't be cross with me if I want to blow off a
bit
> of
> steam.
> Our employer bought us jaws. We are 5 visually impaired people for
whom
> jaws
> was purchased. We have an SMA. We bought jaws  when version 6 was
> released.
> When they shipped version8 to us, we have been given an incomplete
version
> of real speak voices.
> I am extremely unhappy about this and so are my visually impaired
> colleagues. I can't even e-mail fs about this, as the company  who
bought
> this on our behalf  is century solutions so only they can deal
directly
> with
> fs with regards to purchasing of jaws.
> So we contacted century solutions and they said this is the real speak
> freedom scientific gave you, full stop.
> I feel why are we as south Africans treated so unfairly? Let me proof
to
> you
> why we have been sent an incomplete copy of real speak voices.
> I was listening to the daisy training materials included with the jaws
> package; I was listening to a module where the guy demonstrated all
the
> real
> speak voices.
> In his demonstration I heard a lot of English voices, both male and
> female,
> brittish, Australian and American voices including jane and Karen.
> The real speak we received only  has the Daniel brittish voice and a
> couple
> of foreign language voices.
> When I  installed the real speak on my machine, I  chose custom
> installation the second time. the first time when I installed it I
chose
> typical, then when   I realize that I only have the daniel english
voice
> installed, I uninstalled it and  when I installed it the second time I
> chose custom and so i arrowed up and down in the tree view and i only
> found
> choices to install the daniel voice and the foreign language voices
and so
> did my coleagues.  The tree view in the custom installation screen
> consisted
> of 10 items, the Daniel voice plus 9 foreign language voices.
> So why this unfairness? Why because we are south africans does freedom
> scientific treats us like this?
> I simply feel freedom scientific is treating us  partially. Its
> discrimination!
>
> --
> JFW related links:
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