It seems to me that this speculation (not talking just about you, Nicolas, please understand) is sort of pointless. I would just communicate with Freedom Scientific and simply ask. Your vendor owes this much to you. Get someone forceful to talk to them and explain that they have an obligation to help you get the information and the product that serves your needs. There is a business relationship here with you as the end user. Without you, that vendor could not have earned their markup on the product. Do not be too easily deterred from finding a path to ask Freedom Scientific the story about these voices, and to ask for a CD with the rest of them. And if you don't feel that you are specifically the end user in the business sense, by which I mean the final customer in this context, then first contact your supervisors or whoever you work for and present your case to them, and get them to communicate with that vendor. It shouldn't be this hard, nor is there much use, when you don't know what happened, surmising that Freedom Scientific is somehow prejudiced against South Africa. I mean, who would that be that would be the brunt of the prejudice? Black South Africans disliked by white American southerners working at FS in Florida? Or Afrikaners still resented by graying anti-apartheid politically liberal activist who haven't been through their own sort of reconciliation process? Or take your pick. Just kidding a bit, but you see. What's needed is information and action. Good luck. ----- Original Message ----- From: "Nicol Oosthuizen" <NOosthuizen@xxxxxxxxxxx> To: <jfw@xxxxxxxxxxxxx> Sent: Friday, March 30, 2007 7:01 AM Subject: RE: real speak upsetness NB: This email and its contents are subject to our email legal notice which can be viewed at http://www.sars.gov.za/Email_Disclaimer.pdf ---- So because they assume that foreign languages are spoken more in south Africa than in the USA they refuse to give us the complete real speak voices.That's bad! -----Original Message----- From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of Peter Holdstock Sent: 30 March 2007 08:43 AM To: jfw@xxxxxxxxxxxxx Subject: Re: real speak upsetness I would say that you probably haven't received an incomplete package. It is probably that Freedom Scientific (through some official statistic) believe that not everyone speaks English in South Africa (Being half South African myself I know this to be correct). They have to make JAWS accessible to as many South Africans as possible, and felt that the other foreign languages on the CD made JAWS accessible to those other foreign speaking groups. In the UK we mostly receive English speaking voices because this fits with the majority of people using them in the UK. I hope I explained that correctly. Peter ----- Original Message ----- From: "nicol" <nicoljacobus@xxxxxxxxxxxx> To: "Jfw" <jfw@xxxxxxxxxxxxx> Sent: Thursday, March 29, 2007 7:24 PM Subject: real speak upsetness > HI guyhs > I'm extremely upset with freedom scientific! To put it simple, they are > not > treating south africans fairly. I'm feeling like crying. I don't know how > to > approach them. Please don't be cross with me if I want to blow off a bit > of > steam. > Our employer bought us jaws. We are 5 visually impaired people for whom > jaws > was purchased. We have an SMA. We bought jaws when version 6 was > released. > When they shipped version8 to us, we have been given an incomplete version > of real speak voices. > I am extremely unhappy about this and so are my visually impaired > colleagues. I can't even e-mail fs about this, as the company who bought > this on our behalf is century solutions so only they can deal directly > with > fs with regards to purchasing of jaws. > So we contacted century solutions and they said this is the real speak > freedom scientific gave you, full stop. > I feel why are we as south Africans treated so unfairly? Let me proof to > you > why we have been sent an incomplete copy of real speak voices. > I was listening to the daisy training materials included with the jaws > package; I was listening to a module where the guy demonstrated all the > real > speak voices. > In his demonstration I heard a lot of English voices, both male and > female, > brittish, Australian and American voices including jane and Karen. > The real speak we received only has the Daniel brittish voice and a > couple > of foreign language voices. > When I installed the real speak on my machine, I chose custom > installation the second time. the first time when I installed it I chose > typical, then when I realize that I only have the daniel english voice > installed, I uninstalled it and when I installed it the second time I > chose custom and so i arrowed up and down in the tree view and i only > found > choices to install the daniel voice and the foreign language voices and so > did my coleagues. The tree view in the custom installation screen > consisted > of 10 items, the Daniel voice plus 9 foreign language voices. > So why this unfairness? Why because we are south africans does freedom > scientific treats us like this? > I simply feel freedom scientific is treating us partially. Its > discrimination! > > -- > JFW related links: > JFW homepage: http://www.freedomscientific.com/ > Scripting mailing list: > http://lists.the-jdh.com/listinfo.cgi/scriptography-the-jdh.com > JFW List instructions: > To post a message to the list, send it to jfw@xxxxxxxxxxxxx > To unsubscribe from this mailing list, send a message to > jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line. > Archives located at: //www.freelists.org/archives/jfw > > If you have any concerns about the list, post received from the list, or > the way the list is being run, do not post them to the list. Rather > contact the list owner at jfw-admins@xxxxxxxxxxxxxx > -- JFW related links: JFW homepage: http://www.freedomscientific.com/ Scripting mailing list: http://lists.the-jdh.com/listinfo.cgi/scriptography-the-jdh.com JFW List instructions: To post a message to the list, send it to jfw@xxxxxxxxxxxxx To unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line. Archives located at: //www.freelists.org/archives/jfw If you have any concerns about the list, post received from the list, or the way the list is being run, do not post them to the list. Rather contact the list owner at jfw-admins@xxxxxxxxxxxxxxxx JFW related links: JFW homepage: http://www.freedomscientific.com/ Scripting mailing list: http://lists.the-jdh.com/listinfo.cgi/scriptography-the-jdh.com JFW List instructions: To post a message to the list, send it to jfw@xxxxxxxxxxxxx To unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line. Archives located at: //www.freelists.org/archives/jfw If you have any concerns about the list, post received from the list, or the way the list is being run, do not post them to the list. Rather contact the list owner at jfw-admins@xxxxxxxxxxxxxx -- No virus found in this incoming message. Checked by AVG Free Edition. Version: 7.5.446 / Virus Database: 268.18.22/739 - Release Date: 3/29/2007 1:36 PM -- JFW related links: JFW homepage: http://www.freedomscientific.com/ Scripting mailing list: http://lists.the-jdh.com/listinfo.cgi/scriptography-the-jdh.com JFW List instructions: To post a message to the list, send it to jfw@xxxxxxxxxxxxx To unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line. Archives located at: //www.freelists.org/archives/jfw If you have any concerns about the list, post received from the list, or the way the list is being run, do not post them to the list. Rather contact the list owner at jfw-admins@xxxxxxxxxxxxxx