Re: reading pdf files with jaws
- From: "Will Pearson" <will-pearson@xxxxxxxxxxxxx>
- To: <jfw@xxxxxxxxxxxxx>
- Date: Sun, 30 Jan 2005 17:27:17 -0000
Hi Jean;
It may be that it's an ebook that is protected with Digital Rights
Management (DRM). DRM allows the content creater to disallow certain
actions, such as saving, printing, modifying, etc. that would comprimise the
copyright nature of the material. One such action they can disallow is
"content extraction by access technology". If this has been disabled then
access technologies, such as JAWS, will not be able to access the material.
You can check whether it has this set by looking at the security page of the
document properties (file > document properties).
IMO, in addition to image PDFs, it's always checking the DRM to see if DRM
is active, and if so, what it allows, when you encounter problems reading a
PDF file.
Unfortunately, in situations where the DRM settings prevent content
extraction by access technologies, there is nothing that can technically be
done to gain access. If you know the publisher or content creater, you can
write to them and explain your situation, but that's about it. In the case
of PDF ebook titles, it's not worth contacting the place of purchase, as
it's not the retailer that sets the DRM restrictions, and contacting the
publisher is really the only avenue open to you.
Will
----- Original Message -----
From: "Jean C. Turley-Sinclair" <jcts@xxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Sunday, January 30, 2005 3:46 PM
Subject: Re: reading pdf files with jaws
> I have also been having trouble reading PDF with Jaws andAdobe 7.0. I
wrote
> to FS and here is the answer they sent me:
>
>
> Hello, Jean. A couple of things. First, there are two versions of Adobe
> Reader 7.0, a full version and a basic version. If you are using JAWS you
> should make sure that you have the full version of Adobe Reader 7.0. If
you
> are not sure, you might want to download the full version just to be sure
> and install it. You can download it at the following URL:
> http://www.adobe.com/products/acrobat/alternate.html
>
> The full version is 19.8 MB in size and the basic version is only 12.5 MB
in
> size.
>
> Second, just because someone can "see" text in a PDF does not necessarily
> mean that the text is accessible. It may be only a "picture" of text that
> has been scanned in and therefore would not be accessible to any screen
> readers. One thing you can do is go to the Document menu in Acrobat Reader
> and choose Accessibility Quick Check. This will report useful information
to
> you about the document.
>
> Another thing you can try is go to the View menu and choose Read Out Loud
> and within that submenu choose Read This Page Only (or Read to End of
> Document) to test a given page. If the page is a scanned image, you will
> hear the following: "Warning, empty page."
>
> I hope this information helps. If you have tried all of these things and
> still get no results, let me know and I'll see if there is anything else I
> can do.
> Thanks!
> Dan Clark
>
> I downloaded the full version and did the other things he suggested but I
> still can't read the PDF book. I wrote customer service where I got the
PDF
> book and they said it was not a scanned or image only book, so now I'm not
> sure what to do. I will contact Dan Clark again...any other ideas?
> Jean
> At 08:59 PM 1/29/2005, you wrote:
> >Hi Matthew,
> >
> >Try to save it as a text file.
> >You also know that there are some pfs files that are protected and you
can't
> >read tehm.
> >Try to open another pdf file and see whether or not this problem repeats.
> >
> >Moti
> >----- Original Message -----
> >From: "matthew dyer" <mdyer1@xxxxxxxxxx>
> >To: <helpneededlist@xxxxxxxxxxxxxxx>
> >Cc: <jfw@xxxxxxxxxxxxx>
> >Sent: Saturday, January 29, 2005 11:39 PM
> >Subject: reading pdf files with jaws
> >
> >
> > >
> > >
> > > Hi Fokes. I have been having a problem whebn trying to ready pdf
files
> > > with jfw. I have had this problem with 5 and 6.
> > >
> > > I get the message saying that it is reading the file, but then the
file
> > > comes up and I am unable to read it. It just looks blank to me.
> > >
> > > It is adobie 7. If any one has any ideas please let me know as it is
very
> > > important for me to do my job at the hospital.
> > >
> > > Thank you very much.
> > >
> > > Matthew
> > >
> > >
> > > if you want to chat want to chat with me you can msn at
> > > matthewdyer483@xxxxxxx
> > >
> > > UIf you use aol my screen name is matTdD7
> > >
> > >
> > >
> > > --
> > > No virus found in this outgoing message.
> > > Checked by AVG Anti-Virus.
> > > Version: 7.0.300 / Virus Database: 265.8.2 - Release Date: 1/28/2005
> > >
> > >
> > > --
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