Re: 'not selected' in outlook 2007 with JFW version 12
- From: "Farfar Carlson" <dgcarlson@xxxxxxxxxxxxx>
- To: <jfw@xxxxxxxxxxxxx>
- Date: Tue, 5 Apr 2011 13:59:20 -0700
Eileen,
My public apology for messing up your name by misspelling. I hope that I and
others will note for the future that your name is E I L E E N
And sincere thanks to the good-will lister who pointed this out to me privately.
Dave
Composed on a Dell Latitude 630 in the general vicinity of my Audio Recording
and Mixing Studios, San Francisco Bay Area.
----- Original Message -----
From: Lafond, Eileen
To: jfw@xxxxxxxxxxxxx
Sent: Tuesday, April 05, 2011 1:29 PM
Subject: RE: 'not selected' in outlook 2007 with JFW version 12
I called Freedom Scientific about this problem. I am putting the solution
that we found here for anyone with this problem in the future.
I did an update to jaws version 12 5 2 5. I was told that the version that I
had been using had problems.
When I updated I was able to go ahead and do the remedy that I mentioned at
the very beginning of this thread and it worked!
Thanks for all the suggestions from everyone.
Eileen
From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of
Farfar Carlson
Sent: Monday, April 04, 2011 11:46 AM
To: jfw@xxxxxxxxxxxxx
Subject: Re: 'not selected' in outlook 2007 with JFW version 12
Have you tried using the spacebar to check the items, and then press Enter on
any "OK" buttons? I wouldn't think that the dialogs would have changed that
much from JAWS 11 to JAWS 12 in that particular area.
Dave
Composed on a Dell Latitude 630 in the general vicinity of my Audio Recording
and Mixing Studios, San Francisco Bay Area.
----- Original Message -----
From: Lafond, Eileen
To: jfw@xxxxxxxxxxxxx
Sent: Monday, April 04, 2011 10:44
Subject: RE: 'not selected' in outlook 2007 with JFW version 12
The items that I listed in my first message totally cured the problem in
version 11, but I cannot seem to get all of the items to be checked without JFW
going into a help window instead of just letting me check the other two items
on the list.
I have shut down the computer totally several times to no success.
Eileen
From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf
Of Marquette, Ed
Sent: Monday, April 04, 2011 10:12 AM
To: jfw@xxxxxxxxxxxxx
Subject: RE: 'not selected' in outlook 2007 with JFW version 12
Ilene:
This periodically happens in JAWS 11 too, even when all the correct boxes
are checked. Often, on my laptop, it is the result of opening and shutting the
laptop lid (I have an auxiliary monitor). Sometimes, it follows a NetMeeting
or other remote access by technical support. Still, other times it just
happens. It only occurs about once every 2 weeks. So it isn't too bad.
I think it has something to do with the way JAWS handles the video.
Anyway, when it happens, I close Outlook, shut down JAWS, and then start
them both again.
The problem goes away. If your problem persists, then it is a settings
problem.
If not, it may be continued symptoms of the issue mentioned above.
You didn't indicate whether your issue is chronic and/or persistent. If
so, just trash what I've said above. Thought the above, however, might be a
help.
--------------------------------------------------------------------------
From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On
Behalf Of Farfar Carlson
Sent: Monday, April 04, 2011 11:59 AM
To: jfw@xxxxxxxxxxxxx
Subject: Re: 'not selected' in outlook 2007 with JFW version 12
Ilene,
Not sure why you're having a problem with JAWS 12. What you really should
do is first load JAWS 11 and go through the steps you outlined below, paying
attention to just what you're pressing Enter on.
Then do the same with JAWS 12 and just make sure to press Enter on the
same items, even if they have been arranged differently.
Dave
Composed on a Dell Latitude 630 in the general vicinity of my Audio
Recording and Mixing Studios, San Francisco Bay Area.
----- Original Message -----
From: Lafond, Eileen
To: jfw@xxxxxxxxxxxxx
Sent: Monday, April 04, 2011 08:41
Subject: 'not selected' in outlook 2007 with JFW version 12
Hi,
In the past with JFW version 11 I got rid of JFW saying 'not selected'
on every message by using the following advice which worked with version 11.
However, I now have version 12 and it does not work. When I get to the Choose
an option window and highlight the first item and press enter it takes me into
a JAWS help window. This happens also if I highlight the first item and press
the okay button. Can someone tell me how to get rid of the 'not selected'
being said on every message in Outlook 2007 with JFW version 12:
What I did in the past follows:
To get rid of not selected
while in the list of messages, do the following:
insert+f2.
down arrow until you hear "custom highlight assign"
hit enter.
hit enter again 3 more times and it should be done. the defaults on the
next 3 items you pressed enter on work for what you need.
Thanks for any help,
Eileen La Fond
Work phone: (206) 386-0011
email: eileen.lafond@xxxxxxxxxxx
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