Well, I didn't see Chris's answer, which is better, when I sent this. Never-mind!!! ------------------------------ Chip Orange Database Administrator Florida Public Service Commission Chip.Orange@xxxxxxxxxxxxxxx (850) 413-6314 (Any opinions expressed are solely those of the author and do not necessarily reflect those of the Florida Public Service Commission.) ________________________________ From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of Chip Orange Sent: Thursday, June 05, 2008 10:03 AM To: jfw@xxxxxxxxxxxxx Subject: RE: mail merge dialog box Hi Linda, This is from one of the Word 2003 e-books I have: "You can display the Match Fields dialog box in several different ways: . Click the Match Fields button on the Mail Merge toolbar. . Click the Match Fields button in the Insert Address Block dialog box. Match Fields . Click the Match Fields button in the Greeting Line dialog box. Tell Word how to match fields by clicking the arrow of the field you want to match. For example, if in your database file you have all addresses listed as Address Line 2, but in your Address List in the merge procedure you want it to be shown as Address Line 1, you can click the Address Line 1 arrow (shown in Figure 30-12) and select Address Line 2. When you select Address Line 2, Word places in Address Line 1 any data it finds tagged for Address Line 2. After you make your matches, click OK to close the dialog box and return to the document. " It sounds like there is an arrow next to each of the original fields, which you must click before you can choose a matching field from the list. hth, Chip ------------------------------ Chip Orange Database Administrator Florida Public Service Commission Chip.Orange@xxxxxxxxxxxxxxx (850) 413-6314 (Any opinions expressed are solely those of the author and do not necessarily reflect those of the Florida Public Service Commission.) ________________________________ From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of Linda B. Judeich Sent: Wednesday, June 04, 2008 11:56 AM To: jfw@xxxxxxxxxxxxx Subject: mail merge dialog box Hello Listers A client needs to use mail merge w/ Jaws. She has version 8 of Jaws and using Word 2003. We cannot get the pull down list boxes in the Match Fields Dialog box to open so that we can select a different item in the list. Anyone have suggestions? Thanks ! Linda