I was having trouble shutting Jaws down too. I found out an application was hanging and wanted to send an error report. The application was "ps2.exe", an HP keyboard manager. I don't think Jaws likes Keyboard managers that sometimes run with keyboards that have programmable keys. ----- Original Message ----- From: Bobcat To: jfw@xxxxxxxxxxxxx Sent: Saturday, April 22, 2006 8:59 AM Subject: Re: jaws re starting Possibly something is hanging. Try turning on Narrator before shutting down Jaws. ----- Original Message ----- From: Stephen Fail Subject: jaws re starting can anyone tell me why when I perform a insert plus f4 key combination and shut jaws down, on the restart of jaws with a hotkey it takes the best part of 5 minutes to restart? all ideas greatly appreciated. stephen