I just received my JAWS 10 CD.----- Original Message ----- From: "Yardbird" <yardbird@xxxxxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx> Sent: Friday, November 14, 2008 5:58 PM Subject: Re: jaws 10.00 cd:
Hi Katherine, Just for the record, I'm another longtime jaws customer whose SMA has beenkept up to date, and I haven't received a CD of a Jaws version update for so many years I can't even remember the last time. Without calling and asking, that is. More than once. That's what I do every year, after waiting a monthor so once the version is released. Each time, I'm told that the Jawsmailing system shows there was some error about my mailing address and thatthe CD was sent but was returned. It's not actually clear whether they're sure of this, but that's what they think the message is telling them when they look at my file. We double check my address, which hasn't changed one bit since I began using Jaws about ten years ago. They confirm that theinformation's correct, but insist that something was entered wrong somewherealong the line, and promise to resend. A few weeks later, when nothing has come, still, I call again. They tell me there was some mailing problem,again, and promise to investigate it, and tell me they're going to send the CD UPS, no charge to me. having kept my temper nicely all the while (by that time, I'm bound to have downloaded the program and at least one update), and I thank them cordially for their generosity, since the free UPS delivery isapparently the only sort of apology I'm going to get.As I say, this has been happening for years. I'd say at least the past threeversions or so. Happy to say, as long as the FS Web site doesn't go down permanently in a denial of service attack perpetrated by some inscrutable anti-blind hacker, it's really all moot, and I have to admit the CD seems kind of irrelevant. Redundant. Worse than redundant, actually, especiallynow that they say the Real Speak voices can be download, too, and you don'thave to get them from an installation CD. Oh, well. Tying a figurative ribbon around my figurative finger to remind myself to take a few minutes and download whatever update they're up to of Version 10 soon, although if it hands me as many problems and bugs as thelast several versions have, things I've mostly had to learn to live with and work around, there'll be more time than just that I'll have to spend. So itgoes. Hope this helps, as we say. By way of small consolation, I mean.----- Original Message ----- From: <katherineschulz6266@xxxxxxx>To: <jfw@xxxxxxxxxxxxx> Sent: Friday, November 14, 2008 2:31 PM Subject: Re: jaws 10.00 cd: My SMA is up to date and I haven't received a CD since version 8 came out.I downloaded 9 which is what I have now. Do I have to ask for version 10.00since they haven't sent it? Katherine -------------------------------------------------- From: "Bruce Toews" <bruce@xxxxxxxx> Sent: Tuesday, November 11, 2008 12:01 AM To: <jfw@xxxxxxxxxxxxx> Subject: Re: jaws 10.00 cd:If your SMA is up-to-date, you will get a new JAWS CD. Period. They don't know if you downloaded the program or not, and they dont' care. bruce -- Bruce Toews Proud JAWS User Skype ID: o.canada E-mail and MSN/Windows Messenger: bruce@xxxxxxxx LiveJournal: http://masterofmusings.livejournal.com Web Site (including info on my weekly commentaries): http://www.ogts.net Info on the Best TV Show of All Time: http://www.cornergas.com On Mon, 10 Nov 2008, p.wildcat1234@xxxxxxxxx wrote:Hi list this is kenny. If you download version 10.0 of jaws, Does it meanthat they won't ship the cd out to you? Or will they still ship your cd out to you.-- JFW related links: JFW homepage: http://www.freedomscientific.com/ Scripting mailing list: http://lists.the-jdh.com/listinfo.cgi/scriptography-the-jdh.com JFW List instructions: To post a message to the list, send it to jfw@xxxxxxxxxxxxx To unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line. Archives located at: //www.freelists.org/archives/jfw If you have any concerns about the list, post received from the list, or the way the list is being run, do not post them to the list. Rather contact the list owner at jfw-admins@xxxxxxxxxxxxxx-- JFW related links: JFW homepage: http://www.freedomscientific.com/ Scripting mailing list: http://lists.the-jdh.com/listinfo.cgi/scriptography-the-jdh.com JFW List instructions: To post a message to the list, send it to jfw@xxxxxxxxxxxxx To unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line. Archives located at: //www.freelists.org/archives/jfwIf you have any concerns about the list, post received from the list, or the way the list is being run, do not post them to the list. Rather contact thelist owner at jfw-admins@xxxxxxxxxxxxxx -- JFW related links: JFW homepage: http://www.freedomscientific.com/Scripting mailing list: http://lists.the-jdh.com/listinfo.cgi/scriptography-the-jdh.comJFW List instructions: To post a message to the list, send it to jfw@xxxxxxxxxxxxxTo unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line.Archives located at: //www.freelists.org/archives/jfwIf you have any concerns about the list, post received from the list, or the way the list is being run, do not post them to the list. Rather contact the list owner at jfw-admins@xxxxxxxxxxxxxx
-- JFW related links: JFW homepage: http://www.freedomscientific.com/ Scripting mailing list: http://lists.the-jdh.com/listinfo.cgi/scriptography-the-jdh.com JFW List instructions: To post a message to the list, send it to jfw@xxxxxxxxxxxxx To unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line. Archives located at: //www.freelists.org/archives/jfw If you have any concerns about the list, post received from the list, or the way the list is being run, do not post them to the list. Rather contact the list owner at jfw-admins@xxxxxxxxxxxxxx