Hi Judith, You can find the master volume control at the following path: C:\windows\system32\snbvol32.exe So, if you go there by going into My Computer, you can Route JAWS to PC and Right Mouse Click on it and go to Send To; then, Right Cursor and cursor down to Desktop Create Shortcut, which puts a shortcut for Volume Control on your Desktop, but you should Rename the shortcut as Volume Control. After that, you can launch the Volume Control shortcut from the Desktop and Tab through the various volume controls and cursor up and down to change them. Using PageUp and PageDown can also be used for larger volume jumps up and down. Hope this helps, Don ----- Original Message ----- From: Judith Bron To: jfw@xxxxxxxxxxxxx Sent: Monday, August 25, 2008 12:24 AM Subject: increasing volume How do you increase the volume in the "My Music" folder? Thanks, Judith