Ok. Thanks for the help. I figured out why I was confused. I thought I had to change punctuation in the synthesizer option in configuration manager. But, then I saw that punctuation mode was set to controlled by Jaws in text processing. I finally figured out where else I saw punctuation levels. it was in the Jaws main menu voices menu Global.. All is fine now. Jouie, I've been thinking of getting that text clean up tool for Outlook Express for a long time. It is a good idea. Thanks. Bobcat ----- Original Message ----- Sent: Thursday, February 16, 2006 8:15 PM Subject: greater symbol in OE How do I stop JAWS from reading the greater than symbol in quoted messages? Changing punctuation setting doesn't seem to do it. I'm missing something here. Am using Eloquence and JFW 7 on Winxp, and Outlook Express.