Thanks, JB ----- Original Message ----- From: Chris Jenkins To: jfw@xxxxxxxxxxxxx Sent: Sunday, November 05, 2006 10:40 PM Subject: RE: collapsing If you are using Microsoft Outlook 2003 follow the following steps open the view menu, arrow down to expand/collapse submenu, press right arrow to open the submenu, press the up arrow one time where you will hear always show unread and flagged messages and press the enter key to check this option. By doing this all of your threads should be expanded. I hope this helps. Chris. ------------------------------------------------------------------------------ From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of Judith Bron Sent: Sunday, November 05, 2006 12:04 PM To: jfw@xxxxxxxxxxxxx Subject: collapsing Can anyone tell me how to get out of "Collapse messages"? I tried using the view menu and arrowing through the options for collapsed messages and it doesn't exist in my view menu in outlook. Judith __________ NOD32 1.1853 (20061103) Information __________ This message was checked by NOD32 antivirus system. http://www.eset.com