Actually (if I remember rightly) even in the 2009 version the option you mention is under the view menu, not tools. Peter From: Daniel McGee Sent: Tuesday, November 30, 2010 9:50 PM To: jfw@xxxxxxxxxxxxx Subject: Re: Windows Live Mail -- unread message status Hello Robbert, I am guessing that you have the windows live mail 2011 version. I have heard that microsoft in there intermit wisdom have introduced there ribbon scheme. Which what I am about to tell you you might have to do some hunting around because I haven'tdownloaded it yet. In the 2009 version, when your in your list of email messages what I found out from a podcast once I can't rmember where but was to go to the menu bar go to tools arrow down till you hear "show or hide submenu" do a right arrow into that. Now you need to look for the option called "hide red messages" enter on this. What this does is gets rid of the messages that you have already opened/viewed and only displays your unread messages. Note when you have finished viewing your unread messages you need to go into this menu again and change it back to "show red messages" Because you might forget and wonder why "why arn't my old messages being seen with jaws. I hope this helps you out a bit. I am sure that another person on this list who has the latest version of wlm can help you find this option. If you come across it your self I would be greatful if you could let this list know. It might prove valuable info. I am sure that FS will address this with JAWS 12 in due course when ever an update becomes avadable. I seriously wonder though weather microsoft bover to try and make their programmes more accessable because if they did make it more accessable then the less the screenreaders have to do and the less of a challange it becomes for it to work. Daniel From: Robert J Smith Sent: Tuesday, November 30, 2010 8:55 PM To: jfw@xxxxxxxxxxxxx Subject: Windows Live Mail -- unread message status Hi all. On my home PC, I am running Windows Vista. I use Windows Live Mail. When I read my messages, JAWS does not speak the unread status for a message which I'm certain I haven't read before. It says "IE icon" for everything whether read or unread. Is there anything I can set either in Windows Live Mail or JAWS which will make JAWS speak the status as unread when a message has not been read yet? Thank you in advance, Robert Smith This is a PRIVATE message. If you are not the intended recipient, please delete without copying and kindly advise us by e-mail of the mistake in delivery. NOTE: Regardless of content, this e-mail shall not operate to bind CSC to any order or other contract unless pursuant to explicit written agreement or government initiative expressly permitting the use of e-mail for such purpose.