RE: Update Re: Outlook 2003 and JAWS 10.
- From: "Rose Combs" <rosecombs@xxxxxxxxx>
- To: <jfw@xxxxxxxxxxxxx>
- Date: Thu, 6 Nov 2008 16:29:56 -0700
Yep, except then you have people like me who hate doing tech support over
the phone due to a hearing loss it is difficult for me to the phone and
computer at the same time.
Yes, I know, I am a medical transcriptionist, but, 99% of the time Jaws is
actually silent while I am transcribing.
Rose Combs
rosecombs@xxxxxxxxx
-----Original Message-----
From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf
Of Bruce Toews
Sent: Wednesday, November 05, 2008 11:35 AM
To: jfw@xxxxxxxxxxxxx
Subject: Re: Update Re: Outlook 2003 and JAWS 10.
People can learn from you, James. This is precisely how to deal with an
issue such as this with respects to reporting it to FS. Thanks for
writing it out for others to see.
bruce
On Wed, 5 Nov 2008 13:11:59 -0500, "James Homuth" <james@xxxxxxxxxxx>
said:
> Yesterday I made mention to the list that I was having a problem with JFW
> 10
> incorrectly announcing unread messages in Outlook 2003 folders when there
> in
> fact were none, or no messages at all. In a conversation with Freedom
> Scientific this morning in response to the problem in question, we were
> able
> to varify the problem does not in fact occur with my version of JAWS 9.0.
> As
> the technical support department was unable to reproduce the problem, but
> saw from their end that the problem was produceable on my machine,
> they'll
> more than likely be referring this to their testing department.
>
> Since the technical support person was apparently unaware of the problem
> occuring in certain people's instalations of JAWS 9, I'd encourage anyone
> with that problem to report it to them as well. Recommended means of
> doing
> so would be by telephone, as they can then gain feedback confirmation
> from
> the instalation itself to varify the problem is happening, and likely not
> being caused by the version of Outlook installed on the computer.
>
> For the record, in JAWS 10, the technical support individual I spoke with
> at
> the end of the call could reproduce a similar problem on her machine, and
> believes the cause to be the same. I'll try and update the situation as I
> find out more.
>
> James,
> List Admin
>
> --
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--
Bruce Toews
dogriver@xxxxxxxx
--
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--
JFW related links:
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Scripting mailing list:
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JFW List instructions:
To post a message to the list, send it to jfw@xxxxxxxxxxxxx
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