RE: Unexplained loss of JAWS functionality and strange keyboard locked scenarios.

power management should never be used with any screen reader. 
-----Original Message-----
From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf
Of Darrell Shandrow
Sent: Sunday, March 25, 2007 11:43 AM
To: jfw@xxxxxxxxxxxxx
Subject: Re: Unexplained loss of JAWS functionality and strange keyboard
locked scenarios.


Hi Roy,
 
I thought about this possibility already, but none of the screen saver or
power management settings are configured to kick in any sooner than 20
minutes, and I've observed this issue after only a few minutes of inactivity
at times.  At least, I think I have.  I'll try and observe the time aspect
of this problem a little more closely, but, anyway, I'm just using the
standard "home office" power management scheme.  Surely power management
shouldn't impact JAWS in such a catestrophic manner?
 
Thanks.
 
----- Original Message ----- 
From: Roy  <mailto:roylee@xxxxxxxxxxxxxx> Nickelson 
To: jfw@xxxxxxxxxxxxx 
Sent: Sunday, March 25, 2007 11:34 AM
Subject: RE: Unexplained loss of JAWS functionality and strange keyboard
locked scenarios.

I have not noticed this, but it sounds like it could be related to yor
screen saver or power management settings.
 
I suspect that it is the screensavr so make sur that it is set to non.
Roy
 
-----Original Message-----
From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx]On Behalf Of
Darrell Shandrow
Sent: Sunday, March 25, 2007 2:00 PM
To: jfw@xxxxxxxxxxxxx; jfw-employment@xxxxxxxxxxxxxxx
Subject: Unexplained loss of JAWS functionality and strange keyboard locked
scenarios.
 
*       Hello Everyone, 
 
For quite some time, at least since running JAWS 8.0, I have been
experiencing a very strange situation.  If I walk away and leave my system
idle for a few minutes, there is no speech output when I return to continue
working.  The following problems are observed:
 
1.      There is absolutely no JAWS functionality.  The computer is silent
and has become an inaccessible paperweight. 

2.      Starting Narrator results in constantly studdering speech. 

3.      Key presses do not work at all as expected.  For instance, pressing
the Windows key to open the Start menu causes it to quickly appear and
disappear. 

4.      Forcibly shutting down and restarting the computer is the only way
to regain control. 

5.      I have experienced this issue on at least two different systems.  

6.      It has been happening on JAWS 8.0, but also in previous versions,
such as 6.2 and 7.1, but at a much lesser frequency in those older versions.


7.      The issue is not observed if other screen readers, such as NVDA,
System Access or Window-Eyes are running when I walk away from the computer.
In all such cases, the computer remains accessible and completely usable as
expected upon my return. 
 
Has anyone else experienced an issue similar to this one?  If so, let's see
if we can put together a much more detailed accounting of this problem so we
can get the Freedom Scientific programmers enough useful information to get
it fixed in an upcoming version of JAWS.  If this is not an isolated issue,
then I would classify it as a critical flaw that needs to receive a high
priority.
 

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