You'll need to redo the authorization process the same as when you first installed jaws on the computer. If you have used the three authorizations that are available when you first get your license then you will need to contact FS and they will give you another. The best way to do that is via the fsactivate.com website. You can also use that website to discover whether and how many authorizations you have. I think it's nuts that a cd-rom counts towards the hardware signature of the machine, but that's the way it is. On 2/23/10, Kristeen Hughes <khug.1@xxxxxxxxxxxxx> wrote: > I took my computer apart to put a CD-ROM drive in. When I got it up and > running, I no longer had an authorized version of JAWS and the serial number > is all zeroed out. Can someone tell me how I can fix this? Do I have to > contact Freedom Scientific? I have tried to authorize it using the 20-didgit > number, but it gives me an error message. > > Kristeen Hughes > khug.1@xxxxxxxxxxxxx > ----- Original Message ----- > From: "mostafa almahdy" <mostafa.almahdy@xxxxxxxxx> > To: <jfw@xxxxxxxxxxxxx> > Sent: Saturday, February 13, 2010 7:19 PM > Subject: Re: Tandem > > >> Hello: disabling the windows firewall could be recommended at this point. >> if it doesn't, it is highly recommended to contact FreedomScientific >> technical support guys for further clarifications. >> sincerely I hope that's help. >> Mostafa Almahdy. >> Egyptian Citizen. >> skype account: >> my_speaker >> On 2/14/10, Godwin Adoyi <gadoyi@xxxxxxxxx> wrote: >>> Hello, >>> >>> The target computer entered the meeting ID and got a firewall error >>> message. >>> He followed the instructions in the quick guide and type in JTTarget.exe >>> in >>> the browse dialog box, he got an error message "the file JTTarget.exe is >>> not >>> found, make sure the file name is correct". What should he do now? >>> >>> Any assistance will be highly appreciated. >>> >>> Kind regards, >>> >>> Godwin Adoyi >>> >>> >>> >>> >>> >>> >> >> >> -- >> best regards >> the external sight is exclusively limited unless the internal is >> absolutely unlimited! >> it's always hope that gives meaning to life. >> -- >> JFW related links: >> JFW homepage: http://www.freedomscientific.com/ >> Scripting mailing list: >> http://lists.the-jdh.com/listinfo.cgi/scriptography-the-jdh.com >> JFW List instructions: >> To post a message to the list, send it to jfw@xxxxxxxxxxxxx >> To unsubscribe from this mailing list, send a message to >> jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line. >> Archives located at: //www.freelists.org/archives/jfw >> Alternative archives located at: >> http://n2.nabble.com/JAWS-for-Windows-f2145279.html >> >> If you have any concerns about the list, post received from the list, or >> the way the list is being run, do not post them to the list. Rather >> contact the list owner at jfw-admins@xxxxxxxxxxxxxx > > -- > JFW related links: > JFW homepage: http://www.freedomscientific.com/ > Scripting mailing list: > http://lists.the-jdh.com/listinfo.cgi/scriptography-the-jdh.com > JFW List instructions: > To post a message to the list, send it to jfw@xxxxxxxxxxxxx > To unsubscribe from this mailing list, send a message to > jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line. > Archives located at: //www.freelists.org/archives/jfw > Alternative archives located at: > http://n2.nabble.com/JAWS-for-Windows-f2145279.html > > If you have any concerns about the list, post received from the list, or the > way the list is being run, do not post them to the list. Rather contact the > list owner at jfw-admins@xxxxxxxxxxxxxx > -- Soronel Haetir soronel.haetir@xxxxxxxxx -- JFW related links: JFW homepage: http://www.freedomscientific.com/ Scripting mailing list: http://lists.the-jdh.com/listinfo.cgi/scriptography-the-jdh.com JFW List instructions: To post a message to the list, send it to jfw@xxxxxxxxxxxxx To unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line. Archives located at: //www.freelists.org/archives/jfw Alternative archives located at: http://n2.nabble.com/JAWS-for-Windows-f2145279.html If you have any concerns about the list, post received from the list, or the way the list is being run, do not post them to the list. Rather contact the list owner at jfw-admins@xxxxxxxxxxxxxx