Adrian, \ My advice -- run, don't walk to the nearest phone and give FS a shout. Not good news to hear, at all. And think very carefully before considering doing a restore. that ultimately caused me to completely lose JAWS 11 and required a visit to the Freedom Scientific Support "surgery center" to excise several registry entries to allow reinstallation of JAWS 11. Dave ----- Original Message ----- From: Adrian Spratt To: jfw@xxxxxxxxxxxxx Sent: Tuesday, April 20, 2010 11:08 Subject: System Seizes Up with Latest JAWS 11 Update Since I installed the latest JAWS 11 update on Sunday, my system frequently goes silent. I can't close JAWS and get it to restart, nor does my "Kill JAWS" icon work as it has done in the past. I also can't get JAWS to work from the run dialog. Sometimes I can get other functions to work, such as a computer restart, but often not. I've now made JAWS 10 my default, and the system is working fine, except that I miss some of JAWS 11's features, most of all placemarker anchoring. Any ideas before I notify FS?