RE: Link Problems

I put the curser on the first letter of the link with MS Outlook 2007 and
the link always works.

Cheers.

-----Original Message-----
From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf
Of Adrian Spratt
Sent: Tuesday, April 20, 2010 12:04 PM
To: jfw@xxxxxxxxxxxxx
Subject: RE: Link Problems

If anyone else is interested, an off-list suggestion solved this problem.
Again, although I've never had any difficulty clicking on links in Outlook
Express, I had some with several links when I recently switched to Outlook
2003. This list member suggested I place focus on the second letter of the
link, such as the first "t" in "http..." It works.

I've since experimented by placing focus near the end of the link, which
also produces the desired result. So it's a question of getting focus right
within the link.

-----Original Message-----
From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf
Of Adrian Spratt
Sent: Sunday, April 18, 2010 7:32 PM
To: jfw@xxxxxxxxxxxxx
Subject: Link Problems

Someone off-list suggested I pose this question here. I haven't done so
before now because I figured it probably isn't a JAWS question, but perhaps
it is. I can find no answers online, and my tech consultant has never seen
it before.

Using Outlook 2003, I cannot get certain links to work in some emails. I've
found no consistency. I think most, if not all, the examples are links that
begin either http or www, but sometimes links of this kind work. 

I never had this problem with OE, which I used until a week ago. I
experimented with OE earlier today, and determined the problem still doesn't
exist there. So it isn't a file association issue, as one webpage suggested,
nor is it an antivirus block, as I'd speculated.

Sources of email giving me this problem include Bank of America and Amazon.
If their messages say something like "for such-and-such, click here," I can
do it. However, if it is an http link, even though JAWS verbalizes "link," I
get a very stern beep saying, in effect, "tough." I do not have this problem
with emails from the NY Times, Schwab and other sources. 

In the course of going through Outlook 2003's tools and view menus, I've
unchecked "plain text" and set my outgoing mail to HTML.

Any ideas?

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Version: 9.0.814 / Virus Database: 271.1.1/2823 - Release Date: 04/20/10
06:45:00

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