I would go along with the reinstall, but I wouldn't remove shared components. One time I did that and I messed up my video chaining. I had to delete a file called "jawsvid.dll" from my c:\winnt\system32 subdirectory (I have Windows 2000 at work) and then reinstall again. If you reinstall without removing shared components and things still aren't better, then go ahead and remove them and do another install and restart. Keep us posted. Robert Smith Computer Sciences Corporation Registered Office: 3170 Fairview Park Drive, Falls Church, Virginia 22042, USA Registered in Nevada, USA No: C-489-59 ------------------------------------------------------------------------------------------------------------------------------------------------------------------------- This is a PRIVATE message. If you are not the intended recipient, please delete without copying and kindly advise us by e-mail of the mistake in delivery. NOTE: Regardless of content, this e-mail shall not operate to bind CSC to any order or other contract unless pursuant to explicit written agreement or government initiative expressly permitting the use of e-mail for such purpose. ------------------------------------------------------------------------------------------------------------------------------------------------------------------------- "Roy Nickelson" <roylee@xxxxxxxxxxxxxx> Sent by: jfw-bounce@xxxxxxxxxxxxx 05/24/2008 11:58 PM Please respond to jfw@xxxxxxxxxxxxx To <jfw@xxxxxxxxxxxxx> cc Subject Re: Strange JAWS errors the only thing you can try is to uninstall JAWS removing shared components, and then reinstalling. Your user seettings can be left in place. If that doesn't work you will need to call fs tech support. Roy ----- Original Message ----- From: Stefen Hudson To: jfw@xxxxxxxxxxxxx Sent: Saturday, May 24, 2008 9:09 PM Subject: Strange JAWS errors Hi all, I'm having a very strange problem. Recently I tried updating JAWS with the update manager, and for some reason it caused my system to do a startup repair. The computer starts up fine now, but now when I try to load certain programs I'm getting all these error messages about the system being unable to load several JAWS related files. After hitting all the OK buttons the programs work, but getting all these pop-ups is rather irritating. Here are some of the dialogs I get. Internet Explorer: FS Dom Server Cannot Load Language Specific DLL (FsDomSrv.enu). FS Dom Server will attempt to Load the default Language DLL OK After pressing OK I get, FS Dom Server Cannot Load Default Language DLL (C:\Program Files\Freedom Scientific\Shared\FsDomSrv\10.12\FSDomSrv.enu). Exiting FS Dom Server. OK After hitting OK a second time Internet Explorer works fine. For Windows Live Mail, when trying to open or write a new a message: SysFader: wlmail.exe - Bad Image C:\Program Files\Freedom graphic 775 Scientific\Shared\FsDomSrv\10.12\FSDomSrv.enu is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support. OK I also get the language DLL message that I get in Internet Explorer. I've tried repairing the JAWS installation and it hasn't fixed it, and I'm starting to doubt that completely removing JAWS will either. I chose not to remove my personal settings, but all shared components should have been replaced. Any ideas?