Re: Strange JAWS 10 issue

  • From: Yardbird <yardbird@xxxxxxxxxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Thu, 2 Jul 2009 09:12:50 -0700

Chris,

I am sorry that I don't know enough about this sort of thing to offer you 
any advice, but I do hope you can tell me something. I don't know anything 
at all about the phrase "video intercept," though I vaguely remember it has 
something to do with how jaws picks up information from coding and renders 
it into speech. But I'm just saying that. I think it's obvious that I don't 
get what's going on with this thing at all.

That confession made, may I ask how you know there's a video intercept 
problem  that you're now troubled by? By which I mean, how does it manifest 
itself? This is not a sophisticated question requiring complicated 
discussion. I am simply asking if you wouldn't mind describing what goes 
wrong for you when you use Jaws after exiting it and restarting it, without 
rebooting the system, as you say? What happens that's wrong? And what about 
this tells you it's a video intercept issue?

again, I'm looking for basic education. Not arguing about anything. Hope 
that's clear. And sorry about the hassle you're having.
Joel
From: "Chris Hallsworth" <christopherh40@xxxxxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Thursday, July 02, 2009 8:30 AM
Subject: Strange JAWS 10 issue


Hello all,
I'm using the latest JAWS 10 running under Windows XP Home Edition SP3. The
computer is a Dell Dimention DIM2400 desktop PC which is owned by my father
for all of us to use. The problem is that JAWS works as expected, however
when I unload and reload, JAWS behaves as if no video intercept was
installed and will behave this way until I restart the PC. I looked at the
video intercept information, and all appears to be well. Does anyone know
what's going on here? If this helps I'm using a guest account rather than my
own administrative account.
Please advise.
Thanks.
--
Chris Hallsworth
e-mail: christopherh40@xxxxxxxxxxxxxx
MSN: ch9675@xxxxxxxxxxx
Skype: chrishallsworth7266
Join TAFN by visiting www.tafn.org.uk.

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