Ray, Perhaps the culprit is JFW 8. Like I said, I had no problem installing Spybot, but I'm using JFW 7.0. This is just one more reason I'll avoid installing the buggy JFW 8. Let's hope FS gets its act together in the upcoming JFW version 9. Alan Ray wrote: Alan, we can't even go that far, as the bong error sound occurs before we can even view the licence screen, to which the programme quits. The thing you're on about, "full installation for blind users", is on the third or forth screen, and yet we can't go that far beyond the first screen using JAWS. Just wanted to clarify. ----- Original Message ----- From: Alan Clendinen To: jfw@xxxxxxxxxxxxx Sent: Saturday, August 04, 2007 9:57 AM Subject: re: Spybot won't install! Ray and others, You should be able to install Spybot while using JAWS. There is an option at the beginning of the installation process that says something about installing with a screen-reader. I selected this option and had no problem installing Spybot while using JFW 7.0. Alan