I really don't understand this infatuation with the JAWS Research It feature, when you can usually just as easily obtain the same result simply by typing a search query into the Google search field, or by invoking IEMax. Gerald ----- Original Message ----- From: Adrian Spratt To: jfw@xxxxxxxxxxxxx Sent: Saturday, March 12, 2011 2:06 PM Subject: Research It and UPS I just put a tracking number into Research It and clicked on UPS. The result came back as no such tracking number found. Then I copied the exact same number into Google, which came up with the package I'd shipped and confirmed delivery. I vaguely recall someone else reporting the same problem on the list. Either way, don't count on Research It to give you an accurate answer, at least when it comes to UPS information.