Here is a list of things to try: 1. Review your settings in the View menu. Be sure "normal" and only "normal" is checked. If anything else is checked, uncheck it by pressing ENTER. Then go into View again to make sure. Within the "zoom" settings in "View," be sure (as someone has already suggested) it is set to 75%. Finally, under "View" again, go into the tool bar sub menu. Be sure only "standard" and "formatting" are checked. Uncheck everything else. 2. If the above do not help. be sure the Word window is maximized. Press Alt and F-10 until you hear "maximized." 3. If none of this helps, you are probably using version 5.0 of JAWS. Kill version 5.0 and load version 4.51. It is hoped that version 5.1 will fix the problem introduced in version 5.0. Be sure to call Freedom Scientific to report your problem. The more who call, the more likely it is that Freedom Scientific will consider this problem to be serious enough to fix it. Ed Marquette 930 West 34th St. Kansas City, MO 64111 (816) 561- 7111 -----Original Message----- From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of Anders Holmberg Sent: Saturday, July 24, 2004 5:42 AM To: jfw@xxxxxxxxxxxxx Subject: Problems and excuses. Hello! First i will apologize to my reply tio the discussion about the jaws screw up. I am also frustrated but for another reason. Ok here we go with my problem. I have a word document which i have opened and tries to read with Jaws. WHen i have read for a while there suddenly appear blank lines. The text which i wrote on these lines are gone. Now i tried out to close Jaws and run Hal instead. Then i could read the lines again. Could this be some problem with word or with Jaws? I tried to maximize the window and that did'nt help. Is there a way to get a solusion? THanks in advance. /Anders. -- To post a message to the list, send it to jfw@xxxxxxxxxxxxx To unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line. Archives located at: //www.freelists.org/archives/jfw If you have any concerns about the list, post received from the list, or the way the list is being run, do not post them to the list. Rather contact the list owner at jfw-admins@xxxxxxxxxxxxxx -- To post a message to the list, send it to jfw@xxxxxxxxxxxxx To unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line. Archives located at: //www.freelists.org/archives/jfw If you have any concerns about the list, post received from the list, or the way the list is being run, do not post them to the list. Rather contact the list owner at jfw-admins@xxxxxxxxxxxxxx