the quickest resolution to this is to reinstall jaws. When you go to reinstall, a dialog will come up asking what to do. Choose repair if it is available or remove and then just reinstall. I suspect that the shortcuts have been removed. ----- Original Message ----- From: "Melissa Hambleton" <mhd79@xxxxxxxxxxx> To: <jfw@xxxxxxxxxxxxx> Sent: Saturday, July 10, 2004 1:23 AM Subject: Problem locating JAWS Hi Everyone, I hope someone will have a suggestion for this. This is a question for my friend. He has Windows XP and JAWS 5.0. I wanted to help him out by teaching him more about JAWS and what you can do with it and changes you can make with it. I wanted my friend to go to JAWS on his Desktop but it wasn't there so I told him to go to his start menu and open JAWS from there and it wasn't there either. I know this because I was on the phone with him and nothing came up. It is still in his Task bar. I don't know if this would have anything to do with it but awhile back he got some kind of parasite on his computer and he got a tech out to his home and the tech set back the time on his computer before he got the parasite. Like I said I don't know if this has anything to do with it but I do know that when I have talked to him on the phone before the parasite thing I did hear JAWS on his Desktop. Can any one help? Thanks for any help in advance. Melissa -- To post a message to the list, send it to jfw@xxxxxxxxxxxxx To unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line. Archives located at: //www.freelists.org/archives/jfw If you have any concerns about the list, post received from the list, or the way the list is being run, do not post them to the list. Rather contact the list owner at jfw-admins@xxxxxxxxxxxxxx -- To post a message to the list, send it to jfw@xxxxxxxxxxxxx To unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line. Archives located at: //www.freelists.org/archives/jfw If you have any concerns about the list, post received from the list, or the way the list is being run, do not post them to the list. Rather contact the list owner at jfw-admins@xxxxxxxxxxxxxx