RE: Problem Reading Print Dialog in Internet Explorer with JFW 6.1

  • From: RAWest <rawest@xxxxxxxxxxxxx>
  • To: jfw@xxxxxxxxxxxxx
  • Date: Thu, 20 Dec 2007 18:23:05 -0500

yes that is what I do.

When the name of the printer is announced all I do is press the enter key on
it and then it prints.

Best 

Robert


-----Original Message-----
From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf
Of Ray Campbell
Sent: Thursday, December 20, 2007 4:30 PM
To: jfw@xxxxxxxxxxxxx
Subject: Problem Reading Print Dialog in Internet Explorer with JFW 6.1

Hello All:

I've got a client that is having an interesting problem.  He's running
Internet Explorer Version 6.0 and JAWS 6.1.  What will happen is that he
goes to the internet.  If he wants to print what is on a web page and
presses ctrl-P to do it, JAWS will say "Print dialog general page,"
followed by the printer that is the default printer.  So far, so good.
If he presses tab to go to the print button, he hears "options page,"
followed by "print all link documents check box not checked."  It's like he
presses ctrl-tab, but he has just pressed the tab key.  It's almost like his
sticky keys or something is turned on, but this only happens in Internet
Explorer.  We've tried maximizing the window, changing various settings in
the advanced page under internet options, and bumping up the screen
resolution to see if JAWS reads things better.  Nothing has helped.

Again, it's like the control sticks in the down position, but it only
happens in Internet Explorer.  Anyone have any ideas?  We haven't tried
simply pressing control key again, but even if that works, why would the
control appear to stick like it does?

Thanks,



Ray Campbell, Help Desk Technician
Adaptive Technology Center
Chicago Lighthouse for People Who Are Blind or Visually Impaired 1850 W.
Roosevelt Road Chicago, IL  60608
312-997-3651 (Voice/Relay) or
888-825-0080 (voice/Relay)
ray.campbell@xxxxxxxxxxxxxxxxxxxxx
AIM Screen Name: tclhelp
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