RE: Problem Opening Outlllk Express Attachements for JFW user
- From: "Ray Campbell" <ray.campbell@xxxxxxxxxxxxxxxxxxxxx>
- To: <jfw@xxxxxxxxxxxxx>
- Date: Fri, 23 Feb 2007 13:30:59 -0600
Hi.
I'm familiar with saving the attachments, but she wants to open not save
them. As I have said, pressing enter on the attachment doesn't give her
anythjing, not even the confirmation dialog about opening or saving
attachments.
Thanks,
Ray Campbell, Help Desk Technician
Adaptive Technology Center
Chicago Lighthouse for People Who Are Blind or Visually Impaired
1850 W. Roosevelt Road
Chicago, IL 60608
312-997-3651 (Voice/Relay) or
888-825-0080 (voice/Relay)
ray.campbell@xxxxxxxxxxxxxxxxxxxxx
AIM Screen Name: tclhelp
-----Original Message-----
From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On
Behalf Of Jyotsna Kaki
Sent: Friday, February 23, 2007 12:40 PM
To: jfw@xxxxxxxxxxxxx
Subject: Re: Problem Opening Outlllk Express Attachements for JFW user
Hi,
There are two ways:
1. She can use the arrow key and once she starts hearing the attacment
title, she can click enter and it should open the attachment.
2. go In the attachment window, go to the file menu (alt + f) and select
'save attachments as' then click enter. A save as window pops up. She
can go ahead and select the file name etc. and then close the email and
access the file from the location she save it in.
Hope this helps.
On 2/23/07, Ray Campbell <ray.campbell@xxxxxxxxxxxxxxxxxxxxx> wrote:
> Yi Yardbird:
>
> 1. She's trying to open an e-mail message that was forwarded to her
> as an attachment.
>
> 2. when she presses enter, nothing happens, and the dialog asking for
> confirmation doesn't come up.
>
> Thanks,
>
> Ray Campbell, Help Desk Technician
> Adaptive Technology Center
> Chicago Lighthouse for People Who Are Blind or Visually Impaired 1850
> W. Roosevelt Road Chicago, IL 60608
> 312-997-3651 (Voice/Relay) or
> 888-825-0080 (voice/Relay)
> ray.campbell@xxxxxxxxxxxxxxxxxxxxx
> AIM Screen Name: tclhelp
>
> -----Original Message-----
> From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On
> Behalf Of Yardbird
> Sent: Friday, February 23, 2007 11:21 AM
> To: jfw@xxxxxxxxxxxxx
> Subject: Re: Problem Opening Outlllk Express Attachements for JFW user
>
> Hi,
> As far as I can understand from my own long experience with Jaws and
> Outlook Express and attachments, your friend shouldn't have to be
> thinking about something like the Jaws cursor anyway. If things are
> working as they should, pressing Enter will open a file attachment.
> It's not that kind of issue.
>
> So, I think the thing to look at would be to ask what kinds of file
> attachments is she unable to open? All file attachments, regardless of
> file type and extension? Or just a particular file attachment? I think
> that's the place to start.
>
> also, is it that when she presses enter on the file attachment,
> nothing at all happens, right then? Or does the usual dialogue come
> up, asking for confirmation to either open or save the file, and is it
> at that point that no matter which control she chooses to press enter
> on, nothing happens?
> These would be two different scenarios. Please ask her to be more
> specific.
> She doesn't have to be very computer savvy to express that
> distinction, if you explain the question clearly.
> To: <jfw@xxxxxxxxxxxxx>
> Sent: Friday, February 23, 2007 8:38 AM
> Subject: Problem Opening Outlllk Express Attachements for JFW user
>
>
> Hello All:
>
> I am trying to help someone who is having a problem opening
> attachments she receives in Outlook Express. She is a JFW user. She
> can open up the message with the attachment, press insert-A to get to
> the attachments list, but when she presses enter on the attachment she
> wants to open nothing happens. Any thoughts on how we can fix this
for her?
> She is not real computer literate so I don't want to have to explain
> to her how she can route the JAWS cursur to the attachment and left
> click the mouse to open it.
>
> Thanks,
>
>
>
> Ray Campbell, Help Desk Technician
> Adaptive Technology Center
> Chicago Lighthouse for People Who Are Blind or Visually Impaired 1850
W.
> Roosevelt Road Chicago, IL 60608
> 312-997-3651 (Voice/Relay) or
> 888-825-0080 (voice/Relay)
> ray.campbell@xxxxxxxxxxxxxxxxxxxxx
> AIM Screen Name: tclhelp
> --
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JFW List instructions:
To post a message to the list, send it to jfw@xxxxxxxxxxxxx To
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contact the list owner at jfw-admins@xxxxxxxxxxxxxx
--
JFW related links:
JFW homepage: http://www.freedomscientific.com/
Scripting mailing list:
http://lists.the-jdh.com/listinfo.cgi/scriptography-the-jdh.com
JFW List instructions:
To post a message to the list, send it to jfw@xxxxxxxxxxxxx
To unsubscribe from this mailing list, send a message to
jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line.
Archives located at: //www.freelists.org/archives/jfw
If you have any concerns about the list, post received from the list, or the
way the list is being run, do not post them to the list. Rather contact the
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